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Assessing e-government implementations

Assessing e-government implementations Since the mid-1990s, governments around the world have been taking extraordinary efforts to make services and information available over the web. E-government implementations have been helping to improve service delivery and offer greater transparency and accountability in governance systems. Few studies such as the e-Europe benchmarking project, the UN study of benchmarking government, the Brown University Study and the Accenture study of e-government benchmarking have ranked countries for e-government implementation. Many of these benchmarking studies are media hype usually branding "Country X lags behind in e-government" or "Country Y takes lead in international e-government race". These studies do not account for many important measures of e-government implementations that are significant in the full scope of an e-government framework. This paper provides a critique of these benchmarking studies and presents an e-government framework that could provide guidelines for comprehensive measures to assess e-participation and e-democracy in e-government implementation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

Assessing e-government implementations

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
Publisher site
See Article on Publisher Site

Abstract

Since the mid-1990s, governments around the world have been taking extraordinary efforts to make services and information available over the web. E-government implementations have been helping to improve service delivery and offer greater transparency and accountability in governance systems. Few studies such as the e-Europe benchmarking project, the UN study of benchmarking government, the Brown University Study and the Accenture study of e-government benchmarking have ranked countries for e-government implementation. Many of these benchmarking studies are media hype usually branding "Country X lags behind in e-government" or "Country Y takes lead in international e-government race". These studies do not account for many important measures of e-government implementations that are significant in the full scope of an e-government framework. This paper provides a critique of these benchmarking studies and presents an e-government framework that could provide guidelines for comprehensive measures to assess e-participation and e-democracy in e-government implementation.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2004

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