Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/inderscience-publishers/antecedents-and-performance-consequences-of-external-involvement-in-p6x5rUVEFA
References
References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.
- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd
- ISSN
- 1751-6048
- eISSN
- 1751-6056
- DOI
- 10.1504/IJIMS.2017.087791
- Publisher site
- See Article on Publisher Site
Abstract
This study enriches the external involvement literature, through examining the impacts of demand uncertainty, supply uncertainty, technology uncertainty, top management support and information technology (IT) implementation on two dimensions of external involvement, and the effect of external involvement on firm performance. We propose and empirically test a comprehensive model using data collected in Chinese manufacturing companies. Our findings indicate that technology uncertainty and top management support have positive impacts on both customer involvement and supplier involvement. IT implementation has a significantly positive impact on customer involvement but has no significant impact on supplier involvement. The results also suggest that demand uncertainty and supply uncertainty do not impact on either customer involvement or supplier involvement. Both customer involvement and supplier involvement can improve firm performance significantly.
Journal
International Journal of Internet Manufacturing and Services – Inderscience Publishers
Published: Jan 1, 2017