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- Publisher
- Inderscience Publishers
- Copyright
- Copyright © Inderscience Enterprises Ltd
- ISSN
- 1756-7017
- eISSN
- 1756-7025
- DOI
- 10.1504/IJIDS.2019.103353
- Publisher site
- See Article on Publisher Site
Abstract
Supply chain (SC) is assumed as a leading operations strategy in both manufacturing and service organisations. Knowledge is recognised as an important source of competitive advantage in SC. However, evidence suggests that there are several SC knowledge flow barriers (SCKFBs) which obstruct knowledge flow in SC. The purpose of this research is to identify SCKFBs and propose solutions to overcome the SCKFBs. The weight of major SCKFBs is calculated by fuzzy Delphi (FD) method and ranking of the solutions of SCKFBs is evaluated using the fuzzy inference system (FIS) method. To overcome SCKFBs, the top rank solutions obtained are visible technologies that offer real-time customer and demand knowledge, building strategic relationships with SC partners and induce mutual trust with SC partners. This study may be one of the first to bring together a large range of SCKFBs on the same platform, and an attempt to give solutions for SCKFBs.
Journal
International Journal of Information and Decision Sciences – Inderscience Publishers
Published: Jan 1, 2019