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An integrated approach for the banking intranet/extranet information systems: the interoperability case

An integrated approach for the banking intranet/extranet information systems: the... This paper presents a technology-driven online loan core banking system, designed to fully automate the loan life cycle process. Its interoperable architecture, in both external and internal facing banking components, enables the unification and seamless collaboration of previously isolated ones. The derived workflows can be used for covering aspects from the analysis of customer data for determining the creditworthiness of the applicants, till the repayment and end of the loan. Due to the restricted human intervention the probability for errors is drastically reduced, while bank resources are made available for focusing on improving business and customer needs. In order to provide a multi-perspective evaluation of the proposed technology-driven e-loan banking system, the balanced scorecard method is employed which, by monitoring the performance of predefined KPIs, verified the applicability and significant value of the proposed platform. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Business and Systems Research Inderscience Publishers

An integrated approach for the banking intranet/extranet information systems: the interoperability case

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1751-200X
eISSN
1751-2018
DOI
10.1504/ijbsr.2022.122531
Publisher site
See Article on Publisher Site

Abstract

This paper presents a technology-driven online loan core banking system, designed to fully automate the loan life cycle process. Its interoperable architecture, in both external and internal facing banking components, enables the unification and seamless collaboration of previously isolated ones. The derived workflows can be used for covering aspects from the analysis of customer data for determining the creditworthiness of the applicants, till the repayment and end of the loan. Due to the restricted human intervention the probability for errors is drastically reduced, while bank resources are made available for focusing on improving business and customer needs. In order to provide a multi-perspective evaluation of the proposed technology-driven e-loan banking system, the balanced scorecard method is employed which, by monitoring the performance of predefined KPIs, verified the applicability and significant value of the proposed platform.

Journal

International Journal of Business and Systems ResearchInderscience Publishers

Published: Jan 1, 2022

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