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Adoption of digital payment methods in India

Adoption of digital payment methods in India India is home to 17.5% of the world's population and nearly 76% of its adult population does not understand even the basic financial concepts. Post-independence, Government of India has put continued effort to include more and more people and entities under the sphere of banking and financial services. Indian banking history has witnessed reforms, liberalisation and privatisation. Over the time innovation in digital technologies has led to adoption of digital payments to boost slow penetration of financial inclusion (FI). In this study, it has been tried to find the current state of digital financial inclusion (DFI) and reasons for its poor performance and challenges. This study can help in removing lacunas in the program and help in better implementation of DFI and there by achieving the goal of FI at broader level. Results suggest that education, awareness and internet accessing devices are three major reasons behind lower penetration of digital payments in India. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Electronic Finance Inderscience Publishers

Adoption of digital payment methods in India

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1746-0069
eISSN
1746-0077
DOI
10.1504/IJEF.2019.099058
Publisher site
See Article on Publisher Site

Abstract

India is home to 17.5% of the world's population and nearly 76% of its adult population does not understand even the basic financial concepts. Post-independence, Government of India has put continued effort to include more and more people and entities under the sphere of banking and financial services. Indian banking history has witnessed reforms, liberalisation and privatisation. Over the time innovation in digital technologies has led to adoption of digital payments to boost slow penetration of financial inclusion (FI). In this study, it has been tried to find the current state of digital financial inclusion (DFI) and reasons for its poor performance and challenges. This study can help in removing lacunas in the program and help in better implementation of DFI and there by achieving the goal of FI at broader level. Results suggest that education, awareness and internet accessing devices are three major reasons behind lower penetration of digital payments in India.

Journal

International Journal of Electronic FinanceInderscience Publishers

Published: Jan 1, 2019

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