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A systems-based complexity management framework for collaborative e-government services

A systems-based complexity management framework for collaborative e-government services The focus of this paper is to explore the issue of managing complexity in a collaborative environment of entities working together to deliver public e-services: how complex are the related information management issues; how they can be resolved and mapped onto practical implementation frameworks and methodologies. To address these issues, we explore 'lessons learnt' within scientific disciplines that study interconnected entities. Systems science and its Viable System Model (VSM) can be used to model an ecosystem of collaborating organisations. VSM's properties are analysed and used as the basis for developing our collaboration complexity management framework for e-government. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Applied Systemic Studies Inderscience Publishers

A systems-based complexity management framework for collaborative e-government services

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1751-0589
eISSN
1751-0597
DOI
10.1504/IJASS.2011.042200
Publisher site
See Article on Publisher Site

Abstract

The focus of this paper is to explore the issue of managing complexity in a collaborative environment of entities working together to deliver public e-services: how complex are the related information management issues; how they can be resolved and mapped onto practical implementation frameworks and methodologies. To address these issues, we explore 'lessons learnt' within scientific disciplines that study interconnected entities. Systems science and its Viable System Model (VSM) can be used to model an ecosystem of collaborating organisations. VSM's properties are analysed and used as the basis for developing our collaboration complexity management framework for e-government.

Journal

International Journal of Applied Systemic StudiesInderscience Publishers

Published: Jan 1, 2011

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