Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

A heuristic evaluation instrument for e–government online software

A heuristic evaluation instrument for e–government online software An important component of e–government maturity is online software tools for financial analysis directly on the website. This paper develops a novel extension of website heuristic evaluation methodology, contributing a set of guidelines which encompasses not only website content, but also online software quality, based on established software evaluation concerns. Interactive online retirement and tax planning software tools are used as exemplars to demonstrate the evaluation methodology. Online software tools from five nations in four regions of the globe are evaluated for three different kinds of tasks. Results indicate that such tools have considerable room for improvement. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

A heuristic evaluation instrument for e–government online software

Loading next page...
 
/lp/inderscience-publishers/a-heuristic-evaluation-instrument-for-e-government-online-software-02X7CpyPE4
Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2013.051273
Publisher site
See Article on Publisher Site

Abstract

An important component of e–government maturity is online software tools for financial analysis directly on the website. This paper develops a novel extension of website heuristic evaluation methodology, contributing a set of guidelines which encompasses not only website content, but also online software quality, based on established software evaluation concerns. Interactive online retirement and tax planning software tools are used as exemplars to demonstrate the evaluation methodology. Online software tools from five nations in four regions of the globe are evaluated for three different kinds of tasks. Results indicate that such tools have considerable room for improvement.

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2013

There are no references for this article.