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A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment

A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment Governments are looking for ways to exploit the advances in ICT to transform the public sector in terms of effective governance, transparency, citizen participation, and policymaking. The eGovernment implementation is faced with challenges, which are administrative, societal, technological, and legal concerns, to just name a few. One important challenge is that the citizens must be able to trust the eGovernment during electronic transactions. This entails that the information communicated between the public and the government is not only protected against security attacks, but is also protected against privacy threats. Privacy protection must be integrated in the eGovernment platform to ensure an acceptable level of trust among all participating parties. This paper presents a conceptual framework of a configurable privacy-awareness system that supports citizen participation whenever government officials access personal data. Keywords: eGovernment; trust; eCitizen profile; privacy; transparency. Reference to this paper should be made as follows: Gjermundrød, H. and Dionysiou, I. (2015) `A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment', Electronic Government, An International Journal, Vol. 11, No. 4, pp.258­282. Biographical notes: Harald Gjermundrød is currently an Associate Professor of Computer Science at the University of Nicosia, which he joined in September 2008. Prior to this, http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Government, an International Journal Inderscience Publishers

A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment

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Publisher
Inderscience Publishers
Copyright
Copyright © 2015 Inderscience Enterprises Ltd.
ISSN
1740-7494
eISSN
1740-7508
DOI
10.1504/EG.2015.071398
Publisher site
See Article on Publisher Site

Abstract

Governments are looking for ways to exploit the advances in ICT to transform the public sector in terms of effective governance, transparency, citizen participation, and policymaking. The eGovernment implementation is faced with challenges, which are administrative, societal, technological, and legal concerns, to just name a few. One important challenge is that the citizens must be able to trust the eGovernment during electronic transactions. This entails that the information communicated between the public and the government is not only protected against security attacks, but is also protected against privacy threats. Privacy protection must be integrated in the eGovernment platform to ensure an acceptable level of trust among all participating parties. This paper presents a conceptual framework of a configurable privacy-awareness system that supports citizen participation whenever government officials access personal data. Keywords: eGovernment; trust; eCitizen profile; privacy; transparency. Reference to this paper should be made as follows: Gjermundrød, H. and Dionysiou, I. (2015) `A conceptual framework for configurable privacy-awareness in a citizen-centric eGovernment', Electronic Government, An International Journal, Vol. 11, No. 4, pp.258­282. Biographical notes: Harald Gjermundrød is currently an Associate Professor of Computer Science at the University of Nicosia, which he joined in September 2008. Prior to this,

Journal

Electronic Government, an International JournalInderscience Publishers

Published: Jan 1, 2015

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