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When situativity meets objectivity in peer production of knowledge: the case of the WikiRate platform

When situativity meets objectivity in peer production of knowledge: the case of the WikiRate... The purpose of this paper is to further the debate on Knowledge Artefacts (KAs), by presenting the design of WikiRate, a Collective Awareness platform whose goal is to support a wider public contributing to the generation of knowledge on environmental, social and governance (ESG) performance of companies.Design/methodology/approachThe material presented in the paper comes from the first-hand experience of the authors as part of the WikiRate design team. This material is reflexively discussed using concepts from the field of science and technology studies.FindingsUsing the concept of the “funnel of interest”, the authors discuss how the design of a KA like WikiRate relies on the designers’ capacity to translate general statements into particular design solutions. The authors also show how this funnelling helps understanding the interplay between situativity and objectivity in a KA. The authors show how WikiRate is a peer-production platform based on situativity, which requires a robust level of objectivity for producing reliable knowledge about the ESG performance of companies.Originality/valueThis paper furthers the debate on KAs. It presents a relevant design example and offers in the discussion a set of design and community building recommendations to practitioners. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Data Technologies and Applications Emerald Publishing

When situativity meets objectivity in peer production of knowledge: the case of the WikiRate platform

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References (44)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2514-9288
DOI
10.1108/dta-02-2017-0006
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to further the debate on Knowledge Artefacts (KAs), by presenting the design of WikiRate, a Collective Awareness platform whose goal is to support a wider public contributing to the generation of knowledge on environmental, social and governance (ESG) performance of companies.Design/methodology/approachThe material presented in the paper comes from the first-hand experience of the authors as part of the WikiRate design team. This material is reflexively discussed using concepts from the field of science and technology studies.FindingsUsing the concept of the “funnel of interest”, the authors discuss how the design of a KA like WikiRate relies on the designers’ capacity to translate general statements into particular design solutions. The authors also show how this funnelling helps understanding the interplay between situativity and objectivity in a KA. The authors show how WikiRate is a peer-production platform based on situativity, which requires a robust level of objectivity for producing reliable knowledge about the ESG performance of companies.Originality/valueThis paper furthers the debate on KAs. It presents a relevant design example and offers in the discussion a set of design and community building recommendations to practitioners.

Journal

Data Technologies and ApplicationsEmerald Publishing

Published: Feb 7, 2018

Keywords: Crowdsourcing; Corporate social responsibility; Objectivity; Funnel of interest; Peer production; Situativity

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