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Discusses challenges facing the US health‐care system now that prepaid or capitated health plans are gaining market share. Investigates how this affects providers, payers and policy makers and the concerns for the maintenance of a quality system. Concludes that the current changes in the US health‐care system are driven by the changing role of the consumer, concerns for quality and efforts to contain costs. Maintains that further research is needed to provide better guidelines to help these challenges to be met.
International Journal of Quality Science – Emerald Publishing
Published: Aug 1, 1996
Keywords: Consumerism; Costs; Health care; Quality; USA
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