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The COVID-19 pandemic impact on the global tourism industry SMEs: a human capital development perspective

The COVID-19 pandemic impact on the global tourism industry SMEs: a human capital development... This paper aims to propose a model for increasing human capital competitiveness in the tourism sector in emerging economies. Using Indonesia as an example, the authors study the extent of the COVID-19 pandemic’s impact and the sector’s resilience.Design/methodology/approachData was collected using a survey of 199 tourism workers in Magelang city in Central Java Island. The data was analyzed using structural equation model with Smart PLS.FindingsThe results confirm that social and human capital influence business success. Furthermore, innovation moderates the influence of human capital and social capital on business success.Originality/valueBy conducting a primary survey with the tourism workers and those who work and interact with the tourism industry in Indonesia, the authors show how a promising approach to creating and sharing agile knowledge can enhance the tourism industry micro, small and medium enterprises in emerging economies during and post-COVID-19 pandemic and after. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Review of International Business and Strategy Emerald Publishing

The COVID-19 pandemic impact on the global tourism industry SMEs: a human capital development perspective

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Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2059-6014
eISSN
2059-6014
DOI
10.1108/ribs-08-2021-0116
Publisher site
See Article on Publisher Site

Abstract

This paper aims to propose a model for increasing human capital competitiveness in the tourism sector in emerging economies. Using Indonesia as an example, the authors study the extent of the COVID-19 pandemic’s impact and the sector’s resilience.Design/methodology/approachData was collected using a survey of 199 tourism workers in Magelang city in Central Java Island. The data was analyzed using structural equation model with Smart PLS.FindingsThe results confirm that social and human capital influence business success. Furthermore, innovation moderates the influence of human capital and social capital on business success.Originality/valueBy conducting a primary survey with the tourism workers and those who work and interact with the tourism industry in Indonesia, the authors show how a promising approach to creating and sharing agile knowledge can enhance the tourism industry micro, small and medium enterprises in emerging economies during and post-COVID-19 pandemic and after.

Journal

Review of International Business and Strategy – Emerald Publishing

Published: Jan 31, 2023

Keywords: Indonesia; Tourism industry; Structural equation modeling; Emerging economies; COVID-19; Human resource security

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