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The business value of IT applications in CHJ: a cognitive study

The business value of IT applications in CHJ: a cognitive study Purpose – The purpose of this paper is to elicit the rich implications of IT business value for small‐ and medium‐sized enterprises (SMEs) from the perspective of IT leaders. Design/methodology/approach – This paper uses case study and the repertory grid technique to explore cognition of IT business value of the IT leader in Guangdong CHJ Industry Co., Ltd (CHJ), a fast‐growing jewelry company in China. The paper further examines this cognitive structure of IT business value by using cluster analysis technique. Findings – This paper develops a six‐category framework of IT business value from IT leaders' perspective, which provides insights for future research of IT applications in SMEs. Originality/value – This study contributes to IT business value research by providing empirically grounded insight from perspectives of IT leaders in SMEs. The identified IT business value framework can also serve as a practical tool to help managers comprehensively assess and evaluate IT applications in SMEs. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Chinese Entrepreneurship Emerald Publishing

The business value of IT applications in CHJ: a cognitive study

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Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
1756-1396
DOI
10.1108/JCE-03-2013-0009
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to elicit the rich implications of IT business value for small‐ and medium‐sized enterprises (SMEs) from the perspective of IT leaders. Design/methodology/approach – This paper uses case study and the repertory grid technique to explore cognition of IT business value of the IT leader in Guangdong CHJ Industry Co., Ltd (CHJ), a fast‐growing jewelry company in China. The paper further examines this cognitive structure of IT business value by using cluster analysis technique. Findings – This paper develops a six‐category framework of IT business value from IT leaders' perspective, which provides insights for future research of IT applications in SMEs. Originality/value – This study contributes to IT business value research by providing empirically grounded insight from perspectives of IT leaders in SMEs. The identified IT business value framework can also serve as a practical tool to help managers comprehensively assess and evaluate IT applications in SMEs.

Journal

Journal of Chinese Entrepreneurship – Emerald Publishing

Published: Sep 4, 2013

Keywords: SMEs; IT business value; IT leaders' perspective; RepGrid

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