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Strong communication skills a must for today’s leaders

Strong communication skills a must for today’s leaders Purpose – This article is designed to help senior managers be better leaders by being better communicators. The article explains my original concept of “leadership communication” and provides an original framework to help map out the levels of communication ability business leaders need, including developing a positive ethos and emotional intelligence. Design/methodology/approach – The objectives are achieved by providing specific and practical definitions and illustrations. The article is based on research on leadership, communication, and emotional intelligence and on extensive experience coaching and working with executives. Findings – I found that the best business leaders share similar, specific characteristics of good communication that fall into three major groups: core (strategy, writing, speaking), managerial (emotional intelligence, listening, coaching, teams, meetings), and corporate (communicating with all internal and external stakeholders). Research limitations/implications – Future research could include further developing the leadership communication concept by adding to the framework as I discover other major capabilities needed by business leaders. Practical implications – All managers can apply my definition of leadership communication and my framework. I have witnessed the improvement managers can make in their leadership ability by focusing on the communication capabilities discussed in my article. Originality/value – My concept, definition, and framework are all new. The value is in helping managers improve their communication abilities and recognize the importance of emotional intelligence in effective business communication. It is important for all managers and for teachers/coaches who work with them as well. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Handbook of Business Strategy Emerald Publishing

Strong communication skills a must for today’s leaders

Deborah J. Barrett
Handbook of Business Strategy , Volume 7 (1): 6 – Jan 1, 2006
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Publisher
Emerald Publishing
Copyright
Copyright © 2006 Emerald Group Publishing Limited. All rights reserved.
ISSN
1077-5730
DOI
10.1108/10775730610619124
Publisher site
See Article on Publisher Site

Abstract

Purpose – This article is designed to help senior managers be better leaders by being better communicators. The article explains my original concept of “leadership communication” and provides an original framework to help map out the levels of communication ability business leaders need, including developing a positive ethos and emotional intelligence. Design/methodology/approach – The objectives are achieved by providing specific and practical definitions and illustrations. The article is based on research on leadership, communication, and emotional intelligence and on extensive experience coaching and working with executives. Findings – I found that the best business leaders share similar, specific characteristics of good communication that fall into three major groups: core (strategy, writing, speaking), managerial (emotional intelligence, listening, coaching, teams, meetings), and corporate (communicating with all internal and external stakeholders). Research limitations/implications – Future research could include further developing the leadership communication concept by adding to the framework as I discover other major capabilities needed by business leaders. Practical implications – All managers can apply my definition of leadership communication and my framework. I have witnessed the improvement managers can make in their leadership ability by focusing on the communication capabilities discussed in my article. Originality/value – My concept, definition, and framework are all new. The value is in helping managers improve their communication abilities and recognize the importance of emotional intelligence in effective business communication. It is important for all managers and for teachers/coaches who work with them as well.

Journal

Handbook of Business Strategy – Emerald Publishing

Published: Jan 1, 2006

Keywords: Leadership; Communication; Management development

References

  • Toward a meaning‐centered philosophy of communication
    Bamlund, D.C.
  • Handbook of Emotional Intelligence
  • Leadership Communication
    Barrett, D.J.
  • What helps or harms promotability?
    Bowman, G.W.; Jones, L.W.; Peterson, R.A.; Gronouski, J.A.; Mahoney, R.M.
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    Cialdini, R.
  • The necessary art of persuasion
    Conger, J.A.
  • Beyond the Hype: Rediscovering the Essence of Management
    Eccles. R.G.; Nohria, N.
  • Becoming a resonant leader
    Gary, L.
  • Credibility: How Leaders Gain it and Lose it, Why People Demand it
    Kouzes, J.M.; Posner, B.Z.
  • The Nature of Managerial Work
    Mintzberg, H.
  • The Rhetoric and Poetics of Aristotle
    Roberts, W.R.
  • Ethical leadership, emotions, and trust: beyond ‘charisma’
    Solomon, R.
  • Emotional Intelligence at Work
    Weisinger, H.