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The purpose of this paper is to know the implications that COVID-19 has presented in the workplace to develop research strategies related to issues of human and organizational behavior on the business perspective.Design/methodology/approachQuantitative, exploratory based on primary and secondary sources, an online questionnaire was designed and applied with 33 items that was applied in the Mexican work environment, during the period from March 7 to 16, that is, in the same week as WHO made the pandemic declaration for COVID-19, obtaining a total of 332 responses.FindingsWith the descriptive analyzes carried out, it was possible to know the perception that people have of various aspects related to COVID-19, and subsequently the corresponding reliability tests were carried out, obtaining Cronbach’s alpha indexes greater than 0.8. At the beginning of the declaration of pandemic by COVID-19, a relationship was shown between stress and the aspects related to the arrival of COVID-19, showing evidence of its impact on the workforce.Research limitations/implicationsThis work has contributed ideas for academics, managers and areas of human resources that can promote the growth and development of people with the aim of achieving comprehensive well-being in the workplace, generating better working conditions owing to the proposal to make remote work a successful strategy in the function of human resources in the workplace and in the improvement of society in general.Originality/valueThis research, in addition to being carried out with information obtained in the first weeks of March 2020, presents a model with ideas and themes to design future research projects and to analyze the post-COVID-19 effects in the workplace, with a business perspective, human behavior and organization.
Management Research The Journal of the Iberoamerican Academy of Management – Emerald Publishing
Published: Oct 19, 2020
Keywords: Organizational behavior; Human behavior; Telecommuting; Home office; COVID-19 outbreak; Mexico; Comportamiento organizacional; Comportamiento humano; Teletrabajo; Trabajo en casa; Brote de COVID-19; México; Comportamento Organizacional; Comportamento Humano; Teletrabalho; Home office; Surto COVID-19; México
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