Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Standardized but flexible information exchange for networked public administrations

Standardized but flexible information exchange for networked public administrations PurposeGovernmental institutions must cooperate with other organizations across institutional boundaries to achieve high-quality service offerings. The required cooperation may lead to complex networks, including several of the thousands of public administrations in the many federal layers of a single country. This paper aims to address the key challenge of the proper management of the information exchange between networked actors, which is generally conducted by means of forms.Design/methodology/approachFollowing the design science research paradigm, this research develops a method that assists in the design and maintenance of forms in public administrations.FindingsDiscussions in the project’s focus groups add evidence to the researchers’ expectation that the method developed in this study improves the quality of forms while reducing the effort required for their design and maintenance.Research limitations/implicationsThis paper includes an evaluation of the approach based on qualitative feedback from the project’s stakeholders, although the implementation of the workflows and procedures is subject to future work that evaluates the approach in a variety of practical settings.Practical implicationsThe method developed in this paper allows public administrations and legislative authorities to design and manage forms in a cooperative way. Software developers can assume the existence of information structures. The approach extends the BOMOS standardization framework to the operational level.Originality/valueThe main contribution of this paper is the development of a novel method that will change how information exchange is managed in public administrations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Transforming Government: People, Process and Policy Emerald Publishing

Standardized but flexible information exchange for networked public administrations

Loading next page...
 
/lp/emerald-publishing/standardized-but-flexible-information-exchange-for-networked-public-wLUz0uL1FT
Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1750-6166
DOI
10.1108/TG-09-2014-0044
Publisher site
See Article on Publisher Site

Abstract

PurposeGovernmental institutions must cooperate with other organizations across institutional boundaries to achieve high-quality service offerings. The required cooperation may lead to complex networks, including several of the thousands of public administrations in the many federal layers of a single country. This paper aims to address the key challenge of the proper management of the information exchange between networked actors, which is generally conducted by means of forms.Design/methodology/approachFollowing the design science research paradigm, this research develops a method that assists in the design and maintenance of forms in public administrations.FindingsDiscussions in the project’s focus groups add evidence to the researchers’ expectation that the method developed in this study improves the quality of forms while reducing the effort required for their design and maintenance.Research limitations/implicationsThis paper includes an evaluation of the approach based on qualitative feedback from the project’s stakeholders, although the implementation of the workflows and procedures is subject to future work that evaluates the approach in a variety of practical settings.Practical implicationsThe method developed in this paper allows public administrations and legislative authorities to design and manage forms in a cooperative way. Software developers can assume the existence of information structures. The approach extends the BOMOS standardization framework to the operational level.Originality/valueThe main contribution of this paper is the development of a novel method that will change how information exchange is managed in public administrations.

Journal

Transforming Government: People, Process and PolicyEmerald Publishing

Published: May 16, 2016

References