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Stakeholder enfranchisement The need for tools to support stakeholders in traffic assessment activities

Stakeholder enfranchisement The need for tools to support stakeholders in traffic assessment... Purpose – The purpose of this paper is to clearly identify a problem area in participation and indicate the potential for technology and eParticipation research as a response to the problem. Design/methodology/approach – The approach taken within the paper is to develop a hypothetical argument illustrating deficiencies in the current UK approach to public participation and the use of expert evidence in consultation processes. The argument is developed using traffic analysis as an exemplar of such expert input to planning enquiries. Findings – The literature indicates the current confrontation needs to be replaced by a process that supports informative communication and learning; treats citizens fairly and empowers them to have genuine impact on the decisions. Based on the hypothesis that the capability to re‐organise and present the same data in different forms and contexts enables information technology (IT) to bridge gap between different stakeholder groups the paper proposes the development of a collaborative approach to traffic assessment. Practical implications – Such an enhanced process with appropriate IT support – SIRTASS – will enable planning activities achieve better decisions with greater community and citizen acceptance. If applied as a general approach there is the potential to significantly improve the speed and quality of the current UK system. Originality/value – This paper is part of the debate about lack of participation and points to a particular area where research could make a significant contribution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Transforming Government: People, Process and Policy Emerald Publishing

Stakeholder enfranchisement The need for tools to support stakeholders in traffic assessment activities

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Publisher
Emerald Publishing
Copyright
Copyright © 2008 Emerald Group Publishing Limited. All rights reserved.
ISSN
1750-6166
DOI
10.1108/17506160810876194
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to clearly identify a problem area in participation and indicate the potential for technology and eParticipation research as a response to the problem. Design/methodology/approach – The approach taken within the paper is to develop a hypothetical argument illustrating deficiencies in the current UK approach to public participation and the use of expert evidence in consultation processes. The argument is developed using traffic analysis as an exemplar of such expert input to planning enquiries. Findings – The literature indicates the current confrontation needs to be replaced by a process that supports informative communication and learning; treats citizens fairly and empowers them to have genuine impact on the decisions. Based on the hypothesis that the capability to re‐organise and present the same data in different forms and contexts enables information technology (IT) to bridge gap between different stakeholder groups the paper proposes the development of a collaborative approach to traffic assessment. Practical implications – Such an enhanced process with appropriate IT support – SIRTASS – will enable planning activities achieve better decisions with greater community and citizen acceptance. If applied as a general approach there is the potential to significantly improve the speed and quality of the current UK system. Originality/value – This paper is part of the debate about lack of participation and points to a particular area where research could make a significant contribution.

Journal

Transforming Government: People, Process and PolicyEmerald Publishing

Published: May 30, 2008

Keywords: Social planning; Traffic; Local government; Stakeholder analysis; Citizen participation; United Kingdom

References