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Skills social care workers need to support personalisation

Skills social care workers need to support personalisation Purpose – The purpose of this paper is to consider what implications the government's policy of personalisation has for social care workers in terms of the skills that they need to achieve more personalised support for people using services and family carers. Design/methodology/approach – A total of 86 semi‐structured interviews were undertaken with a purposeful sample of social care commissioners, family carers, representatives of voluntary organisations and carers’ workers based in four contrasting localities in England. Findings – Participants highlighted the need for social care workers to have more specialist knowledge both about different complex health conditions and about services in their locality. The need to offer tailored support to carers that took account of the time they had been caring and the particular issues that they faced in terms of the health problems that the person for whom they cared was emphasised. The relational aspects of care are important. Research limitations/implications – This was an exploratory study and may need to be replicated before generalisations could be made. Originality/value – Existing published research on personalisation rarely discusses its implications for the social care workforce in terms of their skills. There is also still only a limited literature looking at personalisation from the perspective of family carers and those working with family carers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Social Care and Neurodisability Emerald Publishing

Skills social care workers need to support personalisation

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References (51)

Publisher
Emerald Publishing
Copyright
Copyright © 2014 Emerald Group Publishing Limited. All rights reserved.
ISSN
2042-0919
DOI
10.1108/SCN-12-2013-0042
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to consider what implications the government's policy of personalisation has for social care workers in terms of the skills that they need to achieve more personalised support for people using services and family carers. Design/methodology/approach – A total of 86 semi‐structured interviews were undertaken with a purposeful sample of social care commissioners, family carers, representatives of voluntary organisations and carers’ workers based in four contrasting localities in England. Findings – Participants highlighted the need for social care workers to have more specialist knowledge both about different complex health conditions and about services in their locality. The need to offer tailored support to carers that took account of the time they had been caring and the particular issues that they faced in terms of the health problems that the person for whom they cared was emphasised. The relational aspects of care are important. Research limitations/implications – This was an exploratory study and may need to be replicated before generalisations could be made. Originality/value – Existing published research on personalisation rarely discusses its implications for the social care workforce in terms of their skills. There is also still only a limited literature looking at personalisation from the perspective of family carers and those working with family carers.

Journal

Social Care and NeurodisabilityEmerald Publishing

Published: May 6, 2014

Keywords: Skills; Social care; Carers; Personalisation; Caring trajectories; Workforce

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