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Remodelling public sector knowledge management system using key knowledge management processes

Remodelling public sector knowledge management system using key knowledge management processes The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The rationale is to provide insight and guidelines to organisations that struggle with KM.Design/methodology/approachThis desktop study adopted the qualitative approach and literature to support the understanding regarding the remodelling of the public sector KMS using key KM processes.FindingsThe study found that if KM processes are not considered, the prospect of KM is limited. The best way to manage public sector knowledge is following KM processes using information technology. Without proper KM, organisations may not know how knowledge is generated, codified, stored, shared and used in an organisation.Originality/valueThe paper provides a framework to guide public sector organisations in the implementation of electronic KM. Thus, proposing a new way of managing knowledge by using the electronic KM processes in the public sector organisations. The study will also benefit other organisations implementing KM programmes. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Collection and Curation Emerald Publishing

Remodelling public sector knowledge management system using key knowledge management processes

Collection and Curation , Volume 40 (4): 8 – Oct 14, 2021

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References (80)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
2514-9326
DOI
10.1108/cc-06-2020-0016
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The rationale is to provide insight and guidelines to organisations that struggle with KM.Design/methodology/approachThis desktop study adopted the qualitative approach and literature to support the understanding regarding the remodelling of the public sector KMS using key KM processes.FindingsThe study found that if KM processes are not considered, the prospect of KM is limited. The best way to manage public sector knowledge is following KM processes using information technology. Without proper KM, organisations may not know how knowledge is generated, codified, stored, shared and used in an organisation.Originality/valueThe paper provides a framework to guide public sector organisations in the implementation of electronic KM. Thus, proposing a new way of managing knowledge by using the electronic KM processes in the public sector organisations. The study will also benefit other organisations implementing KM programmes.

Journal

Collection and CurationEmerald Publishing

Published: Oct 14, 2021

Keywords: Knowledge; Public sector; Knowledge management; Knowledge management processes; Types of knowledge; Electronic knowledge management

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