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Perceptions of corporate social responsibility, organizational commitment and job satisfaction

Perceptions of corporate social responsibility, organizational commitment and job satisfaction Purpose– This paper aims to, first, investigate the impact of corporate social responsibility (CSR)’s various dimensions on organizational commitment and job satisfaction, and, second, to examine the moderating role of employee expectations in this relationship. Studies have increasingly focused the attention on the links between perceptions of CSR and employees’ attitudes. However, a majority of studies do concentrate on internal CSR impact. Design/methodology/approach– A field study based on data from 621 workers. The constructs were measured by validated self-report questionnaires. Findings– The results show that ethical and legal internal and external practices significantly influence the affective organizational commitment. The results also indicate that job satisfaction is positively influenced by internal and external ethico-legal practices as well as by philanthropic practices. Nonetheless, the role of expectation as moderator could not be demonstrated. This matter is discussed in the section dedicated to the limitations of the study. Originality/value– The originality of the contribution is undoubtedly to have integrated the concept of citizen-worker in this research on CSR. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management Research: The Journal of the Iberoamerican Academy of Management Emerald Publishing

Perceptions of corporate social responsibility, organizational commitment and job satisfaction

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1536-5433
DOI
10.1108/MRJIAM-09-2014-0565
Publisher site
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Abstract

Purpose– This paper aims to, first, investigate the impact of corporate social responsibility (CSR)’s various dimensions on organizational commitment and job satisfaction, and, second, to examine the moderating role of employee expectations in this relationship. Studies have increasingly focused the attention on the links between perceptions of CSR and employees’ attitudes. However, a majority of studies do concentrate on internal CSR impact. Design/methodology/approach– A field study based on data from 621 workers. The constructs were measured by validated self-report questionnaires. Findings– The results show that ethical and legal internal and external practices significantly influence the affective organizational commitment. The results also indicate that job satisfaction is positively influenced by internal and external ethico-legal practices as well as by philanthropic practices. Nonetheless, the role of expectation as moderator could not be demonstrated. This matter is discussed in the section dedicated to the limitations of the study. Originality/value– The originality of the contribution is undoubtedly to have integrated the concept of citizen-worker in this research on CSR.

Journal

Management Research: The Journal of the Iberoamerican Academy of Management – Emerald Publishing

Published: Jun 15, 2015

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