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On the role of metaphor in conceptual models for enduser training

On the role of metaphor in conceptual models for enduser training It has been suggested that conceptual models can be used to enhance the training of novice endusers. This paper discusses the part played by metaphor in conceptual models, provides examples of enduser training incorporating metaphors, and contends that metaphors facilitate the development of accurate mental models. The more specific issue of the role of conceptual models, and by implication metaphor, in the training of endusers remains to be investigated, and a research agenda for this purpose is outlined. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Systems and Information Technology Emerald Publishing

On the role of metaphor in conceptual models for enduser training

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Publisher
Emerald Publishing
Copyright
Copyright © Emerald Group Publishing Limited
ISSN
1328-7265
DOI
10.1108/13287269880000738
Publisher site
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Abstract

It has been suggested that conceptual models can be used to enhance the training of novice endusers. This paper discusses the part played by metaphor in conceptual models, provides examples of enduser training incorporating metaphors, and contends that metaphors facilitate the development of accurate mental models. The more specific issue of the role of conceptual models, and by implication metaphor, in the training of endusers remains to be investigated, and a research agenda for this purpose is outlined.

Journal

Journal of Systems and Information Technology – Emerald Publishing

Published: Dec 1, 1998

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