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Purpose – I was responsible for delivering a Radio Systems Development program. The program totalling over A$20 million was undertaken in the country NSW, Australia, over a three‐year time period, using the existing human resources of the NSW Police in a virtual team environment. Design/methodology/approach – At the beginning of the program, a framework was provided for managing the program. The structure used in the program was a relatively unstructured one: informal communications was supported and project implementation was reliant on trust, cooperation and teamwork. Well‐proven project management and team management concepts were applied, some worked, but some didn’t. Findings – The program was reviewed following its completion. Ideas from various stakeholders were sought and analysed in terms of: what went right and why, what went wrong and why, what could be done better, and any issues which may help on another project. Originality/value – The program was reviewed following its completion. Ideas from various stakeholders were sought and analysed in terms of: what went right and why, what went wrong and why, what could be done better, and any issues which may help on another project.
Handbook of Business Strategy – Emerald Publishing
Published: Jan 1, 2006
Keywords: Virtual organizations; Project management; Comunication technologies
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