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Logistics and transportation information systems in Turkey: e‐government perspectives

Logistics and transportation information systems in Turkey: e‐government perspectives Purpose – The purpose of this paper is to make an overall research on transport applications and discuss the critical success factors of e‐transport applications in Turkey. Design/methodology/approach – Based on literature review on e‐government applications, this paper builds on theoretical understanding of critical success factors in e‐transport applications. Findings – Considering the critical success factors in transport related e‐government services in Turkey, increasing logistics and transportation activities, national information system strategy towards the advanced information technology applications, adoption of European Union and international standards, awareness of transport industry about the importance of information technology, new regulations for information technology, priorities in providing financial incentives for information technology based innovation projects are determined as some of the opportunities for the development of information technology in Turkey. In terms of threats, insufficient use of e‐transport services due to security and privacy problems, need for substantial financial resources, fragmented nature of organizational aspects, limited number of information technology providers in transport applications, insufficient amount of R&D and need for substantial financial resources are determined as threats for transport related government services. Research limitations/implications – This paper is considered only for e‐transport applications in Turkey. Practical implications – The results can be used to develop policies to increase e‐government adoption. Originality/value – Critical success factors method addresses the requirements for developing e‐government policies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Transforming Government: People, Process and Policy Emerald Publishing

Logistics and transportation information systems in Turkey: e‐government perspectives

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Publisher
Emerald Publishing
Copyright
Copyright © 2009 Emerald Group Publishing Limited. All rights reserved.
ISSN
1750-6166
DOI
10.1108/17506160910960540
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to make an overall research on transport applications and discuss the critical success factors of e‐transport applications in Turkey. Design/methodology/approach – Based on literature review on e‐government applications, this paper builds on theoretical understanding of critical success factors in e‐transport applications. Findings – Considering the critical success factors in transport related e‐government services in Turkey, increasing logistics and transportation activities, national information system strategy towards the advanced information technology applications, adoption of European Union and international standards, awareness of transport industry about the importance of information technology, new regulations for information technology, priorities in providing financial incentives for information technology based innovation projects are determined as some of the opportunities for the development of information technology in Turkey. In terms of threats, insufficient use of e‐transport services due to security and privacy problems, need for substantial financial resources, fragmented nature of organizational aspects, limited number of information technology providers in transport applications, insufficient amount of R&D and need for substantial financial resources are determined as threats for transport related government services. Research limitations/implications – This paper is considered only for e‐transport applications in Turkey. Practical implications – The results can be used to develop policies to increase e‐government adoption. Originality/value – Critical success factors method addresses the requirements for developing e‐government policies.

Journal

Transforming Government: People, Process and PolicyEmerald Publishing

Published: May 29, 2009

Keywords: Transportation; Information systems; Turkey

References