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Learning during (or despite) COVID-19: business students’ perceptions of online learning

Learning during (or despite) COVID-19: business students’ perceptions of online learning In March 2020, higher education institutions (HEIs) were obliged to complete the semester online because of the COVID-19 pandemic. In the semesters that followed, HEIs reopened and closed again because of new waves of the pandemic. While flexibility was lauded, previous literature cited student problems such as lack of motivation and social contact. This study aims to explore students' perceptions of learning during four exceptional semesters.Design/methodology/approachFive surveys were conducted via the program LimeSurvey during the online courses at one business school in Switzerland: April 2020, June 2020, December 2020, June 2021 and December 2021. The participation varied between 56% (April and June 2020), 52% (December 2020), 47.5% (June 2021) and 42.4% (December 2021).FindingsThe results of this longitudinal study were analyzed to examine the consequences of “forced” online learning. The analysis reveals that although the students appreciate the usefulness of the learning experience, their motivation decreased. The historic crisis has underlined sudden technological changes in the learning programs that have had multiple (adverse) effects on students' learning.Originality/valueBased on the results, this study concludes that students have mixed perceptions regarding the learning environments (traditional, hybrid or blended) moving forward. Whatever the choice, HEIs must carefully plan the most effective teaching/learning environment to ensure that students remain engaged. This study reveals the links and interconnections in this complex online setting called “learning” based on four semesters of urgent remote learning and one semester of hybrid face-to-face courses. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Quality Assurance in Education Emerald Publishing

Learning during (or despite) COVID-19: business students’ perceptions of online learning

Quality Assurance in Education , Volume 31 (1): 14 – Jan 10, 2023

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References (24)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0968-4883
eISSN
0968-4883
DOI
10.1108/qae-12-2021-0188
Publisher site
See Article on Publisher Site

Abstract

In March 2020, higher education institutions (HEIs) were obliged to complete the semester online because of the COVID-19 pandemic. In the semesters that followed, HEIs reopened and closed again because of new waves of the pandemic. While flexibility was lauded, previous literature cited student problems such as lack of motivation and social contact. This study aims to explore students' perceptions of learning during four exceptional semesters.Design/methodology/approachFive surveys were conducted via the program LimeSurvey during the online courses at one business school in Switzerland: April 2020, June 2020, December 2020, June 2021 and December 2021. The participation varied between 56% (April and June 2020), 52% (December 2020), 47.5% (June 2021) and 42.4% (December 2021).FindingsThe results of this longitudinal study were analyzed to examine the consequences of “forced” online learning. The analysis reveals that although the students appreciate the usefulness of the learning experience, their motivation decreased. The historic crisis has underlined sudden technological changes in the learning programs that have had multiple (adverse) effects on students' learning.Originality/valueBased on the results, this study concludes that students have mixed perceptions regarding the learning environments (traditional, hybrid or blended) moving forward. Whatever the choice, HEIs must carefully plan the most effective teaching/learning environment to ensure that students remain engaged. This study reveals the links and interconnections in this complex online setting called “learning” based on four semesters of urgent remote learning and one semester of hybrid face-to-face courses.

Journal

Quality Assurance in EducationEmerald Publishing

Published: Jan 10, 2023

Keywords: Business student perceptions; Higher education; COVID-19; Online courses; Emergency remote learning

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