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Knowledge sharing barriers in global teams

Knowledge sharing barriers in global teams Purpose – The creation of offshore units allows companies to invest in countries that offer tax incentives, and provides global presence. Nevertheless, knowledge sharing in global teams may be challenger. The aim of this paper is to analyze the barriers of knowledge sharing in global teams. Design/methodology/approach – This is a qualitative research based on interviews in two firms. Findings – The interviewees confirmed the relevance of the barriers to knowledge sharing identified in the literature. The interviewees also cited other four barriers: technology, professional skills, cost and methodology of software development. Other results were: the relationship between the barriers, for example, cultural differences are negatively related to absorptive capacity; and, the barriers could also be enablers for knowledge sharing. Research limitations/implications – The limitations identified were: the use the interview as the only form of data collection, since the firms did not authorize the collection of documents; the interviews were conducted in two ways, in person for those residing in the same city as the researchers and via Skype ® for those who were in another city; the findings are based on two case studies of two different firms and are not generalizable. Originality/value – This research offers a new perspective and a better understanding of the interaction and relationships among knowledge sharing barriers. The results of this research may be useful for academics and organizations because they deepen the discussion on knowledge sharing in global teams, and also show the reality of two organizations in the technology sector in relation to this subject. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Systems and Information Technology Emerald Publishing

Knowledge sharing barriers in global teams

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References (49)

Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
1328-7265
DOI
10.1108/JSIT-09-2012-0054
Publisher site
See Article on Publisher Site

Abstract

Purpose – The creation of offshore units allows companies to invest in countries that offer tax incentives, and provides global presence. Nevertheless, knowledge sharing in global teams may be challenger. The aim of this paper is to analyze the barriers of knowledge sharing in global teams. Design/methodology/approach – This is a qualitative research based on interviews in two firms. Findings – The interviewees confirmed the relevance of the barriers to knowledge sharing identified in the literature. The interviewees also cited other four barriers: technology, professional skills, cost and methodology of software development. Other results were: the relationship between the barriers, for example, cultural differences are negatively related to absorptive capacity; and, the barriers could also be enablers for knowledge sharing. Research limitations/implications – The limitations identified were: the use the interview as the only form of data collection, since the firms did not authorize the collection of documents; the interviews were conducted in two ways, in person for those residing in the same city as the researchers and via Skype ® for those who were in another city; the findings are based on two case studies of two different firms and are not generalizable. Originality/value – This research offers a new perspective and a better understanding of the interaction and relationships among knowledge sharing barriers. The results of this research may be useful for academics and organizations because they deepen the discussion on knowledge sharing in global teams, and also show the reality of two organizations in the technology sector in relation to this subject.

Journal

Journal of Systems and Information Technology – Emerald Publishing

Published: Aug 9, 2013

Keywords: Knowledge sharing; Global teams; Barriers; Offshore

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