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Information communication technologies (ICTs) and knowledge sharing: The case of professional accountants in Malaysia

Information communication technologies (ICTs) and knowledge sharing: The case of professional... Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best‐Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e‐mail facilities are effective for tacit knowledge sharing. Data warehousing/mining, on the other hand, is effective in facilitating self learning through tacit‐to‐tacit mode and explicit‐to‐explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png World Journal of Science, Technology and Sustainable Development Emerald Publishing

Information communication technologies (ICTs) and knowledge sharing: The case of professional accountants in Malaysia

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Publisher
Emerald Publishing
Copyright
Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
ISSN
2042-5945
DOI
10.1108/20425945201000002
Publisher site
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Abstract

Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best‐Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e‐mail facilities are effective for tacit knowledge sharing. Data warehousing/mining, on the other hand, is effective in facilitating self learning through tacit‐to‐tacit mode and explicit‐to‐explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are discussed.

Journal

World Journal of Science, Technology and Sustainable Development – Emerald Publishing

Published: Feb 1, 2010

Keywords: ICTs; Keyword; Information communication technologies; Explicit knowledge; Knowledge sharing; Tacit knowledge; Professional accountants

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