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References (10)
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- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2005 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 1471-7794
- DOI
- 10.1108/14717794200500018
- Publisher site
- See Article on Publisher Site
Abstract
Having an ageing population is an issue facing many countries, particularly western nations. With governments and service providers focusing on healthy ageing and ageing in place, notions of choice and active participation for older people in selecting services appropriate to remaining in the community are also emphasised. Central to this is the issue of information navigation: knowing what services are available and how to get that information, for older people and those who support them. Based on a series of qualitative studies of service provision and using perspectives from older people, their families and those who provide services for them, this paper argues that greater attention needs to be paid to the process of information navigation as opposed to providing ever more information content.
Journal
Quality in Ageing and Older Adults – Emerald Publishing
Published: Nov 1, 2005
Keywords: Older people; Accessing information; Service provision; Qualitative research; Active participation; Choice