Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/ict-industry-in-serbia-condition-and-improvement-by-qms-s08qnCfgUG
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 2010 Emerald Group Publishing Limited. All rights reserved.
- ISSN
- 2042-5945
- DOI
- 10.1108/20425945201000006
- Publisher site
- See Article on Publisher Site
Abstract
The paper presents current level of the Serbian Information and Communication Technology (ICT) industry, global parameters of ICT in Serbia, as well as some economic indicators. Existing problems and suggest actions necessary for improvement of IT in the Serbian industry are also defined. One approach to improvement of Serbian ITC industry is adopting a general framework policy for the integration of the acquis in the field of quality, standards and technical regulations, developing an updated national Quality Plan for the ICT. This paper will also present development and implementation of Quality Management System (QMS) in Serbian ICT sector.
Journal
World Journal of Science, Technology and Sustainable Development – Emerald Publishing
Published: Feb 1, 2010
Keywords: ICT industry; QMS; Quality management system; Global parameters; Economic indicators; SLOC; Infrastructures; Standards; ISO; Developing countries