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I think someone is walking with me: the use of mobile phone for social capital development among women in four refugee communities

I think someone is walking with me: the use of mobile phone for social capital development among... The purpose of this paper is to present a mixed method study of social capital development and use, based on an intervention which provided women from refugee backgrounds with social capital development skills and tools.Design/methodology/approachIn total, 111 Afghan, Burmese and Sudanese women living in Melbourne, Australia, received peer-support training and a free unlimited fixed-dial mobile phone for one year.FindingsInterview and call log data suggest that the training sessions and mobile phones played important roles in bonding social capital development, resulting in a complex support network among participants. To a lesser extent, there was also evidence of bridging social capital creation. By providing linkages to government institutions through an interpreter service, the mobile phones gave participants easy access to linking social capital, in their heritage language.Originality/valueThe program supplements existing community resources with mobile phone technology to create social capital rich networks within these disadvantaged communities, and the authors describe the community characteristics that make participants amenable to such an intervention. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Migration Health and Social Care Emerald Publishing

I think someone is walking with me: the use of mobile phone for social capital development among women in four refugee communities

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References (47)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1747-9894
DOI
10.1108/ijmhsc-08-2017-0033
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to present a mixed method study of social capital development and use, based on an intervention which provided women from refugee backgrounds with social capital development skills and tools.Design/methodology/approachIn total, 111 Afghan, Burmese and Sudanese women living in Melbourne, Australia, received peer-support training and a free unlimited fixed-dial mobile phone for one year.FindingsInterview and call log data suggest that the training sessions and mobile phones played important roles in bonding social capital development, resulting in a complex support network among participants. To a lesser extent, there was also evidence of bridging social capital creation. By providing linkages to government institutions through an interpreter service, the mobile phones gave participants easy access to linking social capital, in their heritage language.Originality/valueThe program supplements existing community resources with mobile phone technology to create social capital rich networks within these disadvantaged communities, and the authors describe the community characteristics that make participants amenable to such an intervention.

Journal

International Journal of Migration Health and Social Care – Emerald Publishing

Published: Nov 5, 2018

Keywords: Australia; Social capital; Migration; Refugee; Mobile phone

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