Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

How does buyer-seller information sharing affect procurement quality performance? Insight from SMEs in a developing African economy

How does buyer-seller information sharing affect procurement quality performance? Insight from... Though extant literature proposes buyer–seller information sharing as a crucial variable for quality improvement, there is a dearth of empirical understanding of how it affects procurement quality performance. The present study aimed at addressing this knowledge gap by using small- and medium-scale enterprises (SMEs) in a developing African economy as an empirical context.Design/methodology/approachThe research hypotheses are tested on survey data from 138 SMEs in Ghana using structural equation modeling.FindingsResults show that buyer–seller information sharing is positively related to procurement quality performance and that high levels of buyer–seller information sharing lower procurement quality performance.Research limitations/implicationsThough the study demonstrates that there is a limit to the procurement quality performance benefit of buyer-seller information sharing, it does not empirically analyze the conditions that may relax this limit.Practical implicationsThis research highlights both the bright and dark sides associated with buyer-seller information sharing and how they work out to determine procurement quality performance. It shows that SMEs could optimize procurement quality performance when they pursue a moderate level of buyer–seller information sharing.Originality/valueThis research advances the sparse literature on the procurement quality performance construct and its determinants within the context of SMEs. Unlike prior research that focuses on information technology, this study explicitly analyzes the role of information sharing in determining procurement (quality) performance and shows that differing levels of buyer–seller information sharing impact procurement quality performance differently. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality and Service Sciences Emerald Publishing

How does buyer-seller information sharing affect procurement quality performance? Insight from SMEs in a developing African economy

Download PDF
15 pages

Loading next page...
 
/lp/emerald-publishing/how-does-buyer-seller-information-sharing-affect-procurement-quality-MxclzV0iQ4
Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1756-669X
eISSN
1756-669X
DOI
10.1108/ijqss-03-2020-0046
Publisher site
See Article on Publisher Site

Abstract

Though extant literature proposes buyer–seller information sharing as a crucial variable for quality improvement, there is a dearth of empirical understanding of how it affects procurement quality performance. The present study aimed at addressing this knowledge gap by using small- and medium-scale enterprises (SMEs) in a developing African economy as an empirical context.Design/methodology/approachThe research hypotheses are tested on survey data from 138 SMEs in Ghana using structural equation modeling.FindingsResults show that buyer–seller information sharing is positively related to procurement quality performance and that high levels of buyer–seller information sharing lower procurement quality performance.Research limitations/implicationsThough the study demonstrates that there is a limit to the procurement quality performance benefit of buyer-seller information sharing, it does not empirically analyze the conditions that may relax this limit.Practical implicationsThis research highlights both the bright and dark sides associated with buyer-seller information sharing and how they work out to determine procurement quality performance. It shows that SMEs could optimize procurement quality performance when they pursue a moderate level of buyer–seller information sharing.Originality/valueThis research advances the sparse literature on the procurement quality performance construct and its determinants within the context of SMEs. Unlike prior research that focuses on information technology, this study explicitly analyzes the role of information sharing in determining procurement (quality) performance and shows that differing levels of buyer–seller information sharing impact procurement quality performance differently.

Journal

International Journal of Quality and Service Sciences – Emerald Publishing

Published: Nov 26, 2020

Keywords: Procurement quality performance; Information sharing; SMEs; Ghana

References

  • The effect of trust and information sharing on relationship commitment in supply chain management
    Abdullah, Z.; Musa, R.
  • African economic outlook: Ghana
  • Performance implications of strategic planning and marketing capability in micro and small businesses in an emerging african economy: a contingent resource-based view
    Agyapong, A.; Essuman, D.; Yeboah, L.A.K.
  • Supply chain network and information sharing effects of SMEs’ credit quality on firm performance
    Ali, Z.; Gongbing, B.; Mehreen, A.
  • Supply chain information sharing in a vendor managed inventory partnership
    Angulo, A.; Nachtmann, H.; Waller, M.A.
  • Specification, evaluation, and interpretation of structural equation models
    Bagozzi, R.P.; Yi, Y.
  • The impact of information sharing in supply chains on organizational performance: an empirical study
    Baihaqi, I.; Sohal, A.S.
  • Maturity matters: performance determinants of the procurement business function
    Batenburg, R.; Versendaal, J.
  • Information overload
    Bawden, D.
  • Entrepreneurial orientation, market orientation, network ties, and performance: study of entrepreneurial firms in a developing economy
    Boso, N.; Story, V.M.; Cadogan, J.W.
  • Communication methods, information sharing, supplier development and performance: an empirical study of their relationships
    Carr, A.S.; Kaynak, H.
  • Effect of purchase volume flexibility and purchase mix flexibility on e-procurement performance: an analysis of two perspectives
    Devaraj, S.; Vaidyanathan, G.; Mishra, A.N.
  • The data dilemma
    Elliott, R.K.
  • Integrated business establishment survey: regional spatial business report
  • Information overload: Guidance for identifying when information becomes detrimental to sales force performance
    Hunter, G.L.
  • Information dimension, information overload and decision quality
    Hwang, M.I.; Lin, J.W.
  • The effects of information sharing, collective efficacy and team conflict on system development team performance
    Jackson, J.D.; Yi, M.Y.; Liu, L.C.
  • Determinants of procurement performance in public entities in Kenya: a case of Kenya school of law
    Kembero, M.E.; Ombui, K.
  • Theoretical perspectives on information sharing in supply chains: a systematic literature review and conceptual framework”, supply chain management
    Kembro, J.; Selviaridis, K.; Näslund, D.
  • The moderating effect of structural barriers on TQM-performance relationship in Egyptian service organizations
    Khalaf, M.A.; Salem, T.S.M.
  • Strategic sourcing and corporate social responsibility: aligning a healthcare organization's strategic objectives
    Knight, A.K.; Blessner, P.; Olson, B.A.; Blackburn, T.D.
  • Developing global supply chain quality management systems
    Kuei, C.H.; Madu, C.N.; Lin, C.
  • Coordination and responsiveness issues in SME supply chains: a review
    Kumar, R.; Singh, R.K.
  • An empirical study on effect of information sharing on supply chain performance-the case of Indian automotive industry
    Kumar, R.S.; Pugazhendhi, S.; Muralidharan, C.; Murali, S.
  • The effects of information sharing, organizational capability and relationship characteristics on outsourcing performance in the supply chain: an empirical study
    Lewis, A.
  • Accounting for common method variance in cross-sectional research designs
    Lindell, M.K.; Whitney, D.J.
  • Customer and supplier involvement in design: the moderating role of incremental and radical innovation capability
    Menguc, B.; Auh, S.; Yannopoulos, P.
  • Factors affecting efficiency of procurement in public institutions: a case of public entities in Homabay County
    Okinyi, T.O.; Muturi, W.
  • Evaluating the effectiveness of public procurement performance management systems in local governments
    Patrucco, A.S.; Luzzini, D.; Ronchi, S.
  • Common method biases in behavioral research: a critical review of the literature and recommended remedies
    Podsakoff, P.M.; MacKenzie, S.B.; Lee, J.; Podsakoff, N.P.
  • The influence of information sharing, supplier trust and supplier synergy on supplier performance: the case of small and medium enterprises
    Pooe, D.; Mafini, C.; Loury-Okoumba, V.W.
  • Supply chain integration and performance: the effects of long-term relationships, information technology and sharing, and logistics integration
    Prajogo, D.; Olhager, J.
  • The effect of inter-firm dependence structures on governance mechanisms
    Ryu, S.; Arslan, H.; Aydin, N.
  • Developing a model of vendor rating to manage quality in the supply chain
    Santos, G.; Murmura, F.; Bravi, L.
  • How to achieve cost savings and strategic performance in purchasing simultaneously: a knowledge-based view
    Schütz, K.; Kässer, M.; Blome, C.; Foerstl, K.
  • Relative effects of design, integration and information sharing on supply chain performance
    Sezen, B.
  • The form of relationship between firm‐level product innovativeness and new product performance in developed and emerging markets
    Story, V.M.; Boso, N.; Cadogan, J.W.
  • The role of quality in e-procurement performance: an empirical analysis
    Vaidyanathan, G.; Devaraj, S.
  • Knowledge sharing, innovation and firm performance
    Wang, Z.; Wang, N.
  • Factors affecting performance of procurement function among public technical training institutions in Kisumu County, Kenya
    Wanyonyi, S.C.; Muturi, W.
  • Dimensions of social Capital and firm competitiveness improvement: the mediating role of information sharing
    Wu, W.P.
  • Buyers’ perceptions on the impact of strategic purchasing on dyadic quality performances
    Yeung, K.; Cheng, T.C.E.; Lee, P.K.