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Purpose – The purpose of this paper is to understand the phenomenal of wireless handheld technology in healthcare environment. Design/methodology/approach – The paper adopts a mixed method approach and a qualitative approach with focus group and survey techniques. Findings – The study indicates that organizational readiness, technical readiness, clinical practice, social aspects as well as compatibility of new hardware with the existing system, play a crucial role in the adoption of wireless handheld devices in Australian healthcare systems Research limitations/implications – Future research in this domain needs to examine implications of wireless handheld technology at an organizational level in the healthcare environment and its adoptability to unique healthcare settings Originality/value – The research has established that access to data, communication enhancements, policy development, high quality information transmission and easy interfaces, are some of the factors influencing the acceptance of wireless technology in Australian healthcare systems. The study also identified challenges, such as the lack of management commitment, in realizing the acceptance.
Journal of Systems and Information Technology – Emerald Publishing
Published: Jan 30, 2009
Keywords: Wireless; Communication technologies; Health services; Information systems; Australia
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