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Quality functional deployment (QFD) can be a powerful technique if appropriately applied. However, it can generate a great deal of paperwork and sometimes the benefits are disappointing. Presents a number of analysis tools which should be used in conjunction with QFD. These tools provide enhancements which help to understand the nature of the product and demonstrate how to use QFD more effectively.
World Class Design to Manufacture – Emerald Publishing
Published: Jun 1, 1994
Keywords: Customer service; House of quality; Industry; Product Development; Product design; Quality Function Deployment
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