Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

Challenges and critical factors of interagency information sharing in Indonesia

Challenges and critical factors of interagency information sharing in Indonesia The purpose of this paper is to explore the challenges and critical factors of interagency information sharing (IIS) from the perspectives of technology, organization, policy and public participation in a developing country.Design/methodology/approachThis study conducted a case study encompassing documentation analysis and in-depth semi-structured interviews of 15 public managers and other public officials in the Regency of Bojonegoro, Indonesia.FindingsThe findings demonstrate that addressing factors residing in organizational and policy and regulations challenges are critical and should precede the needs of technology. The findings also identified three factors affecting IIS in a developing country. First, the embeddedness of agencies in rigid bureaucratic and autocratic structure complicates the collaboration in IIS, such as promoting jurisdiction conflicts. Second, this study identifies the crucial influence of top executives on every activity in IIS, including resolving conflicts. Finally, political instability augments the crucial function of creating public awareness and participation. Public awareness and participation become more critical because public support carries political precedent that eventually affects the continuity of ICTs initiatives.Research limitations/implicationsOwing to the chosen research approach, the research results may lack generalizability beyond Indonesia. Furthermore, this research design did not specify the interviewees to rank and prioritize the challenges and critical factors, nor that the authors ask for the strategy to alleviate the challenges.Practical implicationsThe challenges of data management engender practical implication in which public managers should focus more on communicating and socializing, as well as providing training on the importance of data and the new technology not only early in the phase of the project but also during the implementation. Furthermore, in the effort to ensure the continuity of the project, public managers could continuously nurture public participation and spark public interest through the use of social media.Originality/valueMany studies on the challenges of implementing IIS focusing in developed countries might overlook the possible distinctive challenges affecting the adoption of IIS by the government in developing countries. This study identified several unique contexts and critical situational factors affecting interagency information sharing pertinent to a developing country. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Transforming Government People Process and Policy Emerald Publishing

Challenges and critical factors of interagency information sharing in Indonesia

Download PDF
16 pages

Loading next page...
 
/lp/emerald-publishing/challenges-and-critical-factors-of-interagency-information-sharing-in-qaRHKWFLwd

References (37)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
1750-6166
eISSN
1750-6166
DOI
10.1108/tg-11-2019-0108
Publisher site
See Article on Publisher Site

Abstract

The purpose of this paper is to explore the challenges and critical factors of interagency information sharing (IIS) from the perspectives of technology, organization, policy and public participation in a developing country.Design/methodology/approachThis study conducted a case study encompassing documentation analysis and in-depth semi-structured interviews of 15 public managers and other public officials in the Regency of Bojonegoro, Indonesia.FindingsThe findings demonstrate that addressing factors residing in organizational and policy and regulations challenges are critical and should precede the needs of technology. The findings also identified three factors affecting IIS in a developing country. First, the embeddedness of agencies in rigid bureaucratic and autocratic structure complicates the collaboration in IIS, such as promoting jurisdiction conflicts. Second, this study identifies the crucial influence of top executives on every activity in IIS, including resolving conflicts. Finally, political instability augments the crucial function of creating public awareness and participation. Public awareness and participation become more critical because public support carries political precedent that eventually affects the continuity of ICTs initiatives.Research limitations/implicationsOwing to the chosen research approach, the research results may lack generalizability beyond Indonesia. Furthermore, this research design did not specify the interviewees to rank and prioritize the challenges and critical factors, nor that the authors ask for the strategy to alleviate the challenges.Practical implicationsThe challenges of data management engender practical implication in which public managers should focus more on communicating and socializing, as well as providing training on the importance of data and the new technology not only early in the phase of the project but also during the implementation. Furthermore, in the effort to ensure the continuity of the project, public managers could continuously nurture public participation and spark public interest through the use of social media.Originality/valueMany studies on the challenges of implementing IIS focusing in developed countries might overlook the possible distinctive challenges affecting the adoption of IIS by the government in developing countries. This study identified several unique contexts and critical situational factors affecting interagency information sharing pertinent to a developing country.

Journal

Transforming Government People Process and Policy – Emerald Publishing

Published: Jul 14, 2020

Keywords: Interagency information sharing; Organizational challenge; Policy challenge; Technological challenge

There are no references for this article.