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An empirical assessment of quality: research considerations

An empirical assessment of quality: research considerations This paper examines research design issues in quality management studies. Potential research problems are identified and suggestions provided on how these problems could be addressed through effective research design techniques. A good research design enables the researcher to address the right questions and to provide meaningful recommendations. The emphasis of this paper is on empirical research in total quality management. Empirical studies are now common in validating some of the claims associated with quality, especially its association with organizational performance. However, conclusions on tests conducted on quality hypotheses are as good as the research design. Therefore, empirical researchers in the quality management field need to focus more attention on their research design and methodology to ensure that their conclusions are indeed a reflection of their hypotheses. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality Science Emerald Publishing

An empirical assessment of quality: research considerations

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Publisher
Emerald Publishing
Copyright
Copyright © 1998 MCB UP Ltd. All rights reserved.
ISSN
1359-8538
DOI
10.1108/13598539810243630
Publisher site
See Article on Publisher Site

Abstract

This paper examines research design issues in quality management studies. Potential research problems are identified and suggestions provided on how these problems could be addressed through effective research design techniques. A good research design enables the researcher to address the right questions and to provide meaningful recommendations. The emphasis of this paper is on empirical research in total quality management. Empirical studies are now common in validating some of the claims associated with quality, especially its association with organizational performance. However, conclusions on tests conducted on quality hypotheses are as good as the research design. Therefore, empirical researchers in the quality management field need to focus more attention on their research design and methodology to ensure that their conclusions are indeed a reflection of their hypotheses.

Journal

International Journal of Quality Science – Emerald Publishing

Published: Dec 1, 1998

Keywords: Design; Empirical studies; Methodology; Quality management; Research

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