Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/a-roadmap-for-developing-implementing-and-evaluating-performance-U6Hnv8E7A6
References (74)
-
The application of a balanced scorecard in the performance evaluation of higher education
The Total Quality Management Magazine, 18
-
Shun-Hsing Chen, Ching-Chow Yang, J. Shiau (2006)
The application of balanced scorecard in the performance evaluation of higher educationThe Tqm Magazine, 18
-
Samer Khasawneh (2011)
Human capital planning in higher education institutions: A strategic human resource development initiative in JordanInternational Journal of Educational Management, 25
-
M. Meadows, M. Pike (2010)
Performance Management for Social EnterprisesSystemic Practice and Action Research, 23
-
Pavel Castka, Christopher Bamber, J. Sharp, P. Belohoubek (2001)
Factors affecting successful implementation of high performance teamsTeam Performance Management, 7
-
Antonio Dávila, M. Epstein, J. Manzoni (2012)
Performance Measurement and Management Control: Global Issues -
J. Garza‐Reyes, Fred Visnevskis, Vikas Kumar, J. Antony (2015)
A review and comparative analysis of the Russian Federation Government Quality AwardMeasuring Business Excellence, 19
-
A. Waal (2004)
Stimulating performance‐driven behaviour to obtain better resultsInternational Journal of Productivity and Performance Management, 53
-
Y. Yuliansyah, Binh Bui, Nafsiah Mohamed (2016)
How managers use PMS to induce behavioural change in enhancing governance, 10
-
Harri Laihonen (2015)
Performance improvement in twenty-first century organizations: models, tools, techniquesMeasuring Business Excellence, 19
-
U. Nabitz, N. Klazinga, J. Walburg (2000)
The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care. European Foundation for Quality Management.International journal for quality in health care : journal of the International Society for Quality in Health Care, 12 3
-
K. Fryer, J. Antony, S. Ogden (2009)
Performance management in the public sectorInternational Journal of Public Sector Management, 22
-
R. Kaplan, D. Norton (2005)
Creating the Office of Strategy Management -
(2010)
Performance-driven behavior as the key to improved organizational performance -
A. Price (1997)
Human Resource Management in a Business Context -
D. Otley (1999)
Performance Management: A Framework for Management Control Systems ResearchManagement Accounting Research, 10
-
Alice Stewart, Julie Carpenter‐Hubin (2001)
The Balanced Scorecard: Beyond Reports and Rankings.Planning for higher education, 29
-
F. Verbeeten (2008)
Performance management practices in public sector organizations: Impact on performanceAccounting, Auditing & Accountability Journal, 21
-
Taco Elzinga, Bé Albronda, Frits Kluijtmans (2009)
Behavioral factors influencing performance management systems' useInternational Journal of Productivity and Performance Management, 58
-
(2015)
Assessing the influential behavioral factors of performance management system -
A. Waal (2003)
Behavioral factors important for the successful implementation and use of performance management systemsManagement Decision, 41
-
A. Halachmi (2005)
Performance measurement is only one way of managing performanceInternational Journal of Productivity and Performance Management, 54
-
R. Kaplan, D. Norton (2001)
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part IIAccounting Horizons, 15
-
C. Adams, A. Neely (2000)
The performance prism to boost M&A successMeasuring Business Excellence, 4
-
J. Cullen, J. Joyce, T. Hassall, M. Broadbent (2003)
Quality in higher education: from monitoring to managementQuality Assurance in Education, 11
-
J. Farris, E. Aken, Geert Letens, Pimsinee Chearksul, G. Coleman (2011)
Improving the performance review processInternational Journal of Operations & Production Management, 31
-
A. Handler, M. Issel, B. Turnock (2001)
A conceptual framework to measure performance of the public health system.American journal of public health, 91 8
-
B. Al-alak (2006)
The Impact of Marketing Actions on Relationship Quality in the Higher Education Sector in JordanJournal of Marketing for Higher Education, 16
-
L. Fortuin, Ppm Stoop, S. Flapper (1996)
Towards consistent performance management systemsIEEE Communications Letters
-
Performance management practices in public sector organizations impact on performance
Educational and Psychological Measuring, 57
-
Harri Laihonen, Sanna Pekkola (2016)
Impacts of using a performance measurement system in supply chain management: a case studyInternational Journal of Production Research, 54
-
W. Dooren, G. Bouckaert, J. Halligan (2015)
Performance Management in the Public Sector -
Ramous Agyare, Geng Yuhui, Lavish Mensah, Zipporah Aidoo, I. Ansah (2016)
The Impacts of Performance Appraisal on Employees’ Job Satisfaction and Organizational Commitment: A Case of Microfinance Institutions in GhanaInternational Journal of Biometrics, 11
-
Kathryn LeRoy (2005)
Baldrige Education Criteria for Performance Excellence: perceptions of district personnel of implementation and impact on collective teacher efficacy -
L. Bernold, S. Abourizk (2010)
Managing Performance in Construction -
A performance management model for universities in Uganda
-
Konstantnos Karyotakis, V. Moustakis (2014)
Reinvention of the Public Sector: Total Quality Management and Change ManagementSingidunum Journal of Applied Sciences, 11
-
D. Amaratunga, D. Baldry (2002)
Moving from performance measurement to performance managementFacilities, 20
-
B. Karuhanga (2015)
Evaluating implementation of strategic performance management practices in universities in UgandaMeasuring Business Excellence, 19
-
R. Kaplan, D. Norton (2015)
The balanced scorecard--measures that drive performance.Harvard business review, 70 1
-
R. Mohamed, Shu Wee, I. Rahman, R. Aziz (2014)
The Relationship between Strategic Performance Measurement System and Organisational Capabilities: The Role of Beliefs and Boundary Control SystemsAsian Journal of Business and Accounting, 7
-
A. El-Araby (2011)
A comparative assessment of higher education financing in six Arab countriesPROSPECTS, 41
-
A. Halachmi (2002)
Performance measurement and government productivityWork Study, 51
-
Tatiana Sotirakou, Mary Zeppou (2006)
Utilizing performance measurement to modernize the Greek public sectorManagement Decision, 44
-
Stefano Fontana, E. D'Amico, D. Coluccia, Silvia Solimene (2015)
Does environmental performance affect companies’ environmental disclosure?Measuring Business Excellence, 19
-
The performance-based management handbook: a six-volume compilation of techniques and tools for implementing the government performance and results act of 1993
-
S. Al-Haddad, Rand Taleb, Shahed Badran (2018)
The impact of the education services quality on students' satisfaction: an empirical study at the business schools in JordanInternational Journal of Business Excellence, 14
-
A. Alawin, Taieseer Rahmeh, J. Jaber, Suliman Loubani, Sameh Dalu, W. 'Awad, Ali Dalabih (2016)
Renewable energy education in engineering schools in Jordan: Existing courses and level of awareness of senior studentsRenewable & Sustainable Energy Reviews, 65
-
H. Ingram (1997)
Performance management: processes, quality and teamworkingInternational Journal of Contemporary Hospitality Management, 9
-
D. Carlucci, B. Marr, G. Schiuma (2004)
The knowledge value chain: how intellectual capital impacts on business performanceInt. J. Technol. Manag., 27
-
(2009)
The 2009-2010 Criteria for Performance Excellence -
Adnan Atoum, A. Al-Zoubi, Majed Jaber, Mamoun Al-Dmour, B. Hammad (2017)
A New Approach for Delivering eLearning Courses in Jordanian UniversitiesAdvances in Social Sciences Research Journal, 4
-
R. Masa’deh, Rifat Shannak, M. Maqableh, A. Tarhini (2017)
The impact of knowledge management on job performance in higher education: The case of the University of JordanJ. Enterp. Inf. Manag., 30
-
B. Karuhanga, A. Werner (2013)
Challenges impacting performance management implementation in public universities: A case of UgandaAfrican Journal of Economic and Management Studies, 4
-
D. Winstanley, K. Stuart-Smith (1996)
Policing performance: the ethics of performance managementPersonnel Review, 25
-
A. Neely, C. Adams, P. Crowe (2001)
The performance prism in practiceMeasuring Business Excellence, 5
-
Andrew Brown (2005)
Implementing performance management in England's primary schoolsInternational Journal of Productivity and Performance Management, 54
-
Mahiswaran Selvanathan, Sugumaran Selladurai, Ganibay Madina, R. Rahman, Noor Dawood (2016)
A Study on Employee's Motivation towards Employee Performance in Private University, Selangor, MalaysiaInternational Journal of Biometrics, 11
-
F. Ohemeng (2009)
Constraints in the Implementation of Performance Management Systems in Developing CountriesInternational Journal of Cross Cultural Management, 9
-
Aki Jääskeläinen, Niklas Luukkanen (2017)
The use of performance measurement information in the work of middle managersInternational Journal of Productivity and Performance Management, 66
-
Malek Alsharairi, Radhi Al-Hamadeen, Frances Issa, Oday Kakish (2015)
Interim Financial Reporting and Compliance with IAS 34: The Case of the Jordanian Financial SectorManagerial Accounting eJournal
-
R. Ball, Jalil Halwachi (1987)
Performance indicators in higher educationHigher Education, 16
-
R. Al-Hamadeen (2002)
Social responsibility accounting in Jordan hotel institutions, a field study -
K. Govindan, Devika Kannan, A. Haq (2010)
Analyzing supplier development criteria for an automobile industryInd. Manag. Data Syst., 110
-
A. Waal (2007)
The characteristics of a high performance organizationBusiness Strategy Series, 8
-
Aurel Brudan (2010)
Rediscovering performance management: systems, learning and integrationMeasuring Business Excellence, 14
-
S. Macaulay, Sarah Cook (1994)
Performance Management as the Key to Customer ServiceIndustrial and Commercial Training, 26
-
J. Whittaker (1995)
Government Performance and Results Act of 1993 -
D. Amaratunga, D. Baldry, M. Sarshar (2001)
Process improvement through performance measurement: the balanced scorecard methodologyWork Study, 50
-
Anna Wierzchowska, Kinga Wierzchowska (2016)
Performance measurement and high team performance building using the Prism Team Performance Diagnostic, 2
-
(2013)
Strategic performance management analysis a tool for management theory and practice -
F. Verbeeeten, R.F. Speklé (2011)
Management control systems, results oriented culture and performance: evidence from Dutch municipalities -
Interim financial reporting and compliance with IAS 34: the case of the Jordanian financial sector
International Journal of Business and Social Science, 6
-
K. Verweire, L. Berghe (2003)
Integrated performance management: adding a new dimensionManagement Decision, 41
- Publisher
- Emerald Publishing
- Copyright
- © Emerald Publishing Limited
- ISSN
- 2050-7003
- DOI
- 10.1108/jarhe-04-2018-0061
- Publisher site
- See Article on Publisher Site
Abstract
The purpose of this paper is to formulate a model for developing, implementing and evaluating performance management systems in Jordan public universities that will ensure the successful achievement of their set goals in the competitive dynamic environment.Design/methodology/approachThis is a conceptual paper that focuses on the model for developing, implementing and evaluating performance management systems by public universities in developing countries.FindingsAs the focus is on a conceptual model for performance management systems in public universities in developing country, it is yet to be empirically tested.Research limitations/implicationsThe conceptual model is limited to developing, implementing and evaluating performance management systems by public universities in developing countries.Practical implicationsThe implementation and evaluation of performance management systems by public universities in Jordan and developing countries will ensure successful achievement of their set goals in the competitive dynamic environment.Originality/valueThe originality of the paper lies in its methodology. In this paper, an innovative conceptual model is proposed for developing, implementing and evaluating performance management systems by public universities in developing countries.
Journal
Journal of Applied Research in Higher Education – Emerald Publishing
Published: Apr 5, 2019
Keywords: Implementation; Performance; Universities