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A holistic framework with user-centred facilities performance attributes for evaluating higher education buildings

A holistic framework with user-centred facilities performance attributes for evaluating higher... This paper aims to identify user-centred facilities performance attributes of higher education buildings and how they can be used to evaluate individual learning spaces. These attributes are then consolidated for developing a post-occupancy evaluation (POE) framework in this context.Design/methodology/approachA systematic review of the literature on the POE of higher education buildings is conducted.FindingsThis study identifies 36 facility performance attributes in higher education buildings, which can be categorised into four dimensions: ambient; spatial; technology; and building support and services requirements. These facility performance attributes need to meet user requirements to achieve satisfactory feedback. It is also important to note that user requirements differ from one learning space to another; thus, it is essential to consider the characteristics of individual learning spaces.Research limitations/implicationsThe proposed evaluation framework is context-based and may not be suitable to evaluate other types of buildings. It may be further extended and enhanced to meet other facility management evaluation needs.Practical implicationsThe POE framework developed in this research can be used to generate facilities management analytic to inform future design and improve existing higher education facilities.Originality/valueThis research has developed a holistic POE framework tool to meet user requirements in higher education buildings. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Facilities Emerald Publishing

A holistic framework with user-centred facilities performance attributes for evaluating higher education buildings

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References (81)

Publisher
Emerald Publishing
Copyright
© Emerald Publishing Limited
ISSN
0263-2772
DOI
10.1108/f-07-2018-0083
Publisher site
See Article on Publisher Site

Abstract

This paper aims to identify user-centred facilities performance attributes of higher education buildings and how they can be used to evaluate individual learning spaces. These attributes are then consolidated for developing a post-occupancy evaluation (POE) framework in this context.Design/methodology/approachA systematic review of the literature on the POE of higher education buildings is conducted.FindingsThis study identifies 36 facility performance attributes in higher education buildings, which can be categorised into four dimensions: ambient; spatial; technology; and building support and services requirements. These facility performance attributes need to meet user requirements to achieve satisfactory feedback. It is also important to note that user requirements differ from one learning space to another; thus, it is essential to consider the characteristics of individual learning spaces.Research limitations/implicationsThe proposed evaluation framework is context-based and may not be suitable to evaluate other types of buildings. It may be further extended and enhanced to meet other facility management evaluation needs.Practical implicationsThe POE framework developed in this research can be used to generate facilities management analytic to inform future design and improve existing higher education facilities.Originality/valueThis research has developed a holistic POE framework tool to meet user requirements in higher education buildings.

Journal

FacilitiesEmerald Publishing

Published: Jan 17, 2020

Keywords: Facilities performance attributes; Higher education buildings; Learning spaces; Post-occupancy evaluation; User-centred; User satisfaction

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