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Towards Resilient Critical Infrastructures – Motivating Users to Contribute to Smart Grid Resilience

Towards Resilient Critical Infrastructures – Motivating Users to Contribute to Smart Grid Resilience AbstractSmart cities aim at improving efficiency while providing safety and security by merging conventional infrastructures with information and communication technology. One strategy for mitigating hazardous situations and improving the overall resilience of the system is to involve citizens. For instance, smart grids involve prosumers—capable of producing and consuming electricity—who can adjust their electricity profile dynamically (i. e., decrease or increase electricity consumption), or use their local production to supply electricity to the grid. This mitigates the impact of peak consumption periods on the grid and makes it easier for operators to control the grid. This involvement of prosumers is accompanied by numerous socio-technical challenges, including motivating citizens to contribute by adjusting their electricity consumption to the requirements of the energy grid. Towards this end, this work investigates motivational strategies and tools, including nudging, persuasive technologies, and incentives, that can be leveraged to increase the motivation of citizens. We discuss long-term and side effects and ethical and privacy considerations, before portraying bug bounty programs, gamification and apps as technologies and strategies to communicate the motivational strategies to citizens. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png i-com de Gruyter

Towards Resilient Critical Infrastructures – Motivating Users to Contribute to Smart Grid Resilience

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Publisher
de Gruyter
Copyright
© 2021 Walter de Gruyter GmbH, Berlin/Boston
ISSN
2196-6826
eISSN
2196-6826
DOI
10.1515/icom-2021-0021
Publisher site
See Article on Publisher Site

Abstract

AbstractSmart cities aim at improving efficiency while providing safety and security by merging conventional infrastructures with information and communication technology. One strategy for mitigating hazardous situations and improving the overall resilience of the system is to involve citizens. For instance, smart grids involve prosumers—capable of producing and consuming electricity—who can adjust their electricity profile dynamically (i. e., decrease or increase electricity consumption), or use their local production to supply electricity to the grid. This mitigates the impact of peak consumption periods on the grid and makes it easier for operators to control the grid. This involvement of prosumers is accompanied by numerous socio-technical challenges, including motivating citizens to contribute by adjusting their electricity consumption to the requirements of the energy grid. Towards this end, this work investigates motivational strategies and tools, including nudging, persuasive technologies, and incentives, that can be leveraged to increase the motivation of citizens. We discuss long-term and side effects and ethical and privacy considerations, before portraying bug bounty programs, gamification and apps as technologies and strategies to communicate the motivational strategies to citizens.

Journal

i-com – de Gruyter

Published: Aug 1, 2021

Keywords: Smart Grid; Motivation; Nudging; Prosumers; Critical Infrastructures; Citizens; Resilience

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