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The Patient Survey Programme: Transforming the patient experience in Irish healthcare

The Patient Survey Programme: Transforming the patient experience in Irish healthcare ReferencesAbelson, J., Forest, P. G., Eyles, J., Casebeer, A., Martin, E., & Mackean, G. (2007). Examining the role of context in the implementation of a deliberative public participation experiment: Results from a Canadian comparative study. Social Science & Medicine, 64, 2115-28.Byers, V. (2009). Planning in the Irish healthcare system: Legislative strategy or administrative control? Journal of Management & Marketing in Healthcare, 2, 15-27.Byers, V. (2015) The challenges of leading change in health-care delivery from the front-line. Journal of Nursing Management. Advance online publication. doi: 10.1111/jonm.12342Coulter, A., Locock, L., Ziebland, S., & Calabrese, J. (2014). Collecting data on patient experience is not enough: They must be used to improve care. British Medical Journal, 348, g2225.Darker, C. D. (2014). Hospital governance in Ireland - The dilemma of diversity. Administration, 62 (1), 5-28.Department of Health. (2012). Future health. A strategic framework for reform of the health services 2012-2015. Dublin: Department of Health.Department of Health. (2013). The path to universal healthcare: preliminary paper on Universal Health Insurance. Dublin: Department of Health.Department of Health. (2014). The path to universal healthcare: White paper on Universal Health Insurance. Dublin: Department of Health.Department of Health. (2015) Varadkar announces major package of patient safety reforms [press release]. Retrieved http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Administration de Gruyter

The Patient Survey Programme: Transforming the patient experience in Irish healthcare

Byers, Vivienne; Fahey, Daragh; Mullins, Carol; Roe, Carol
Administration , Volume 65 (4): 17 – Dec 20, 2017
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Publisher
de Gruyter
Copyright
© 2017
eISSN
2449-9471
DOI
10.1515/admin-2017-0035
Publisher site
See Article on Publisher Site

Abstract

ReferencesAbelson, J., Forest, P. G., Eyles, J., Casebeer, A., Martin, E., & Mackean, G. (2007). Examining the role of context in the implementation of a deliberative public participation experiment: Results from a Canadian comparative study. Social Science & Medicine, 64, 2115-28.Byers, V. (2009). Planning in the Irish healthcare system: Legislative strategy or administrative control? Journal of Management & Marketing in Healthcare, 2, 15-27.Byers, V. (2015) The challenges of leading change in health-care delivery from the front-line. Journal of Nursing Management. Advance online publication. doi: 10.1111/jonm.12342Coulter, A., Locock, L., Ziebland, S., & Calabrese, J. (2014). Collecting data on patient experience is not enough: They must be used to improve care. British Medical Journal, 348, g2225.Darker, C. D. (2014). Hospital governance in Ireland - The dilemma of diversity. Administration, 62 (1), 5-28.Department of Health. (2012). Future health. A strategic framework for reform of the health services 2012-2015. Dublin: Department of Health.Department of Health. (2013). The path to universal healthcare: preliminary paper on Universal Health Insurance. Dublin: Department of Health.Department of Health. (2014). The path to universal healthcare: White paper on Universal Health Insurance. Dublin: Department of Health.Department of Health. (2015) Varadkar announces major package of patient safety reforms [press release]. Retrieved

Journal

Administration – de Gruyter

Published: Dec 20, 2017

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