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Bringing Excellence to Automotive

Bringing Excellence to Automotive Abstract Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are able to exceed the expectations of all stakeholders. They are building their excellence systematically. Our contribution basically how the excellence in automotive is created using EFQM Excellence Model in Total Quality Management. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Research Papers Faculty of Materials Science and Technology Slovak University of Technology de Gruyter

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Publisher
de Gruyter
Copyright
Copyright © 2012 by the
ISSN
1336-1589
eISSN
1338-0532
DOI
10.2478/v10186-012-0025-2
Publisher site
See Article on Publisher Site

Abstract

Abstract Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are able to exceed the expectations of all stakeholders. They are building their excellence systematically. Our contribution basically how the excellence in automotive is created using EFQM Excellence Model in Total Quality Management.

Journal

Research Papers Faculty of Materials Science and Technology Slovak University of Technologyde Gruyter

Published: Dec 1, 2012

References