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Spoken web: using voice as an accessibility tool for disadvantaged people in developing regions

Spoken web: using voice as an accessibility tool for disadvantaged people in developing regions Spoken Web: Using Voice as an Accessibility Tool for Disadvantaged People in Developing Regions Arun Kumar, Sheetal K. Agarwal IBM Research ­ India Plot 4, Block C, Vasant Kunj Institutional Area, Ph-II, New Delhi, India {kkarun, sheetaga}@in.ibm.com Abstract The traditional notion of accessibility is primarily focused on people with different kinds of physical or mental disabilities. Most efforts are spent in developing technologies to help overcome these disabilities. However, in recent times, new kinds of disabilities, namely illiteracy and un-affordability have gained lot of attention in the context of building technologies and solutions for developing regions. Close to 80% of world's population does not have access to Internet whereas mobile phones have rapidly achieved high penetration even in various remote areas. Spoken Web has emerged as an alternate web for the underprivileged by breaking the barriers of illiteracy, affordability and local languages. It enables ordinary telephone subscribers to create, deploy and offer customized voice-driven applications through a simple voice-based interface accessible from affordable, commercial telephony devices. In this paper, we present an overview of the Spoken Web technology, its capabilities and various kinds of applications it enables. We further briefly present a few case studies and give a http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM SIGACCESS Accessibility and Computing Association for Computing Machinery

Spoken web: using voice as an accessibility tool for disadvantaged people in developing regions

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References (12)

Publisher
Association for Computing Machinery
Copyright
Copyright © 2012 by ACM Inc.
ISSN
1558-2337
DOI
10.1145/2388818.2388819
Publisher site
See Article on Publisher Site

Abstract

Spoken Web: Using Voice as an Accessibility Tool for Disadvantaged People in Developing Regions Arun Kumar, Sheetal K. Agarwal IBM Research ­ India Plot 4, Block C, Vasant Kunj Institutional Area, Ph-II, New Delhi, India {kkarun, sheetaga}@in.ibm.com Abstract The traditional notion of accessibility is primarily focused on people with different kinds of physical or mental disabilities. Most efforts are spent in developing technologies to help overcome these disabilities. However, in recent times, new kinds of disabilities, namely illiteracy and un-affordability have gained lot of attention in the context of building technologies and solutions for developing regions. Close to 80% of world's population does not have access to Internet whereas mobile phones have rapidly achieved high penetration even in various remote areas. Spoken Web has emerged as an alternate web for the underprivileged by breaking the barriers of illiteracy, affordability and local languages. It enables ordinary telephone subscribers to create, deploy and offer customized voice-driven applications through a simple voice-based interface accessible from affordable, commercial telephony devices. In this paper, we present an overview of the Spoken Web technology, its capabilities and various kinds of applications it enables. We further briefly present a few case studies and give a

Journal

ACM SIGACCESS Accessibility and ComputingAssociation for Computing Machinery

Published: Sep 1, 2012

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