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Investigating Usability and User Experience of Individually Verifiable Internet Voting Schemes

Investigating Usability and User Experience of Individually Verifiable Internet Voting Schemes Internet voting can afford more inclusive and inexpensive elections. The flip side is that the integrity of the election can be compromised by adversarial attacks and malfunctioning voting infrastructure. Individual verifiability aims to protect against such risks by letting voters verify that their votes are correctly registered in the electronic ballot box. Therefore, voters need to carry out additional tasks making human factors crucial for security. In this article, we establish a categorization of individually verifiable Internet voting schemes based on voter interactions. For each category in our proposed categorization, we evaluate a voting scheme in a user study with a total of 100 participants. In our study, we assessed usability, user experience, trust, and further qualitative data to gain deeper insights into voting schemes. Based on our results, we conclude with recommendations for developers and policymakers to inform the choices and design of individually verifiable Internet voting schemes. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Transactions on Computer-Human Interaction (TOCHI) Association for Computing Machinery

Investigating Usability and User Experience of Individually Verifiable Internet Voting Schemes

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References (106)

Publisher
Association for Computing Machinery
Copyright
Copyright © 2021 Copyright held by the owner/author(s). Publication rights licensed to ACM.
ISSN
1073-0516
eISSN
1557-7325
DOI
10.1145/3459604
Publisher site
See Article on Publisher Site

Abstract

Internet voting can afford more inclusive and inexpensive elections. The flip side is that the integrity of the election can be compromised by adversarial attacks and malfunctioning voting infrastructure. Individual verifiability aims to protect against such risks by letting voters verify that their votes are correctly registered in the electronic ballot box. Therefore, voters need to carry out additional tasks making human factors crucial for security. In this article, we establish a categorization of individually verifiable Internet voting schemes based on voter interactions. For each category in our proposed categorization, we evaluate a voting scheme in a user study with a total of 100 participants. In our study, we assessed usability, user experience, trust, and further qualitative data to gain deeper insights into voting schemes. Based on our results, we conclude with recommendations for developers and policymakers to inform the choices and design of individually verifiable Internet voting schemes.

Journal

ACM Transactions on Computer-Human Interaction (TOCHI)Association for Computing Machinery

Published: Sep 4, 2021

Keywords: E-Voting

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