When technical communicators have a strong personal attachment to the publication they are preparing, this attachment may interfere with the design and testing of the publication itself. Documents developed by solo authors tend to be late, buggy, and exceedingly difficult for others to maintain. "Ego-less" methods---collaborative and structured---break the proprietary connection between the writer and the book; in so doing they permit the most powerful tools of engineering and testing to be used. But they also reduce the satisfactions of the communicator's job.
ACM Journal of Computer Documentation (JCD) – Association for Computing Machinery
Published: Feb 1, 2002