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Automatic Voicemail Summarisation for Mobile Messaging
- Publisher
- Association for Computing Machinery
- Copyright
- Copyright © 2005 by ACM Inc.
- ISSN
- 1550-4875
- DOI
- 10.1145/1075389.1075390
- Publisher site
- See Article on Publisher Site
Abstract
This aticle presents trainable methods for extracting principal content words from voicemail messages. The short text summaries generated are suitable for mobile messaging applications. The system uses a set of classifiers to identify the summary words with each word described by a vector of lexical and prosodic features. We use an ROC-based algorithm, Parcel, to select input features (and classifiers). We have performed a series of objective and subjective evaluations using unseen data from two different speech recognition systems as well as human transcriptions of voicemail speech.
Journal
ACM Transactions on Speech and Language Processing (TSLP) – Association for Computing Machinery
Published: Feb 1, 2005