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Which Passenger Emotions Mediate the Relationship Between Type of Pilot Configuration and Willingness to Fly in Commercial Aviation?

Which Passenger Emotions Mediate the Relationship Between Type of Pilot Configuration and... There have been a few studies that have examined howdifferent pilot configurations affect aviation consumer perceptions about trust,comfort, and willingness to fly (e.g., Rice et al., 2014, Int JAviation, Aeronautics, and Aerospace, 1, 1–12; Winter et al., in press,J Air Transp Management); however, to date, no study wasfound that has examined how the relationship between pilot configuration andwillingness to fly might be mediated by different emotions. The purpose of thisstudy was to fill this gap by examining how affect (emotion) mediates thisrelationship, and more specifically, which emotion(s) mediate. In two studies,participants were presented with different pilot configurations and asked torate how they felt about them and how willing they would be to fly under thosecircumstances. Both studies revealed strong evidence that affect was a mediatorin this relationship, and that anger, fear, and happiness were the significantemotions in play. The findings from this study provide information on howconsumers view modifying the number of pilots that may be on board the aircraftcompared with controlling the aircraft remotely. It also identifies thatemotions play a significant role in these relationships. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aviation Psychology and Applied Human Factors American Psychological Association

Which Passenger Emotions Mediate the Relationship Between Type of Pilot Configuration and Willingness to Fly in Commercial Aviation?

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Publisher
American Psychological Association
Copyright
Copyright © 2015 Hogrefe Publishing
ISSN
2192-0923
eISSN
2192-0931
DOI
10.1027/2192-0923/a000081
Publisher site
See Article on Publisher Site

Abstract

There have been a few studies that have examined howdifferent pilot configurations affect aviation consumer perceptions about trust,comfort, and willingness to fly (e.g., Rice et al., 2014, Int JAviation, Aeronautics, and Aerospace, 1, 1–12; Winter et al., in press,J Air Transp Management); however, to date, no study wasfound that has examined how the relationship between pilot configuration andwillingness to fly might be mediated by different emotions. The purpose of thisstudy was to fill this gap by examining how affect (emotion) mediates thisrelationship, and more specifically, which emotion(s) mediate. In two studies,participants were presented with different pilot configurations and asked torate how they felt about them and how willing they would be to fly under thosecircumstances. Both studies revealed strong evidence that affect was a mediatorin this relationship, and that anger, fear, and happiness were the significantemotions in play. The findings from this study provide information on howconsumers view modifying the number of pilots that may be on board the aircraftcompared with controlling the aircraft remotely. It also identifies thatemotions play a significant role in these relationships.

Journal

Aviation Psychology and Applied Human FactorsAmerican Psychological Association

Published: Jan 1, 2015

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