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Safety Culture, Resilient Behavior, and Stress in Air Traffic Management

Safety Culture, Resilient Behavior, and Stress in Air Traffic Management In today’s rapidly changing air traffic management(ATM) environment, safety culture and organizational resilience are seen as keyenablers for effective safety management. Under normal conditions a positivesafety culture is known to be reflected in proactive behavior and to serve asindirect indicator of organizational resilience. But how are safety culturedevelopment and resilient behavior affected by psychological stress? This studyaims at relating safety culture to resilient behavior and psychological stressof 282 air traffic controllers, air traffic safety electronics personnel, andmeteorologists. Results demonstrate that safety culture across differentoccupational groups is difficult to assess, but that facets of safety culturecan be meaningfully related to resilient behavior. Structural equation modelingindicates that psychological stress has a positive effect on resilient behaviorand a negative effect on safety culture development. Findings are discussed inthe safety management context of the ATM system including air traffic control,engineering, and meteorological services. Finally, conclusions are drawn with aview on providing an initial position for future studies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aviation Psychology and Applied Human Factors American Psychological Association

Safety Culture, Resilient Behavior, and Stress in Air Traffic Management

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Publisher
American Psychological Association
Copyright
Copyright © 2016 Hogrefe Publishing
ISSN
2192-0923
eISSN
2192-0931
DOI
10.1027/2192-0923/a000091
Publisher site
See Article on Publisher Site

Abstract

In today’s rapidly changing air traffic management(ATM) environment, safety culture and organizational resilience are seen as keyenablers for effective safety management. Under normal conditions a positivesafety culture is known to be reflected in proactive behavior and to serve asindirect indicator of organizational resilience. But how are safety culturedevelopment and resilient behavior affected by psychological stress? This studyaims at relating safety culture to resilient behavior and psychological stressof 282 air traffic controllers, air traffic safety electronics personnel, andmeteorologists. Results demonstrate that safety culture across differentoccupational groups is difficult to assess, but that facets of safety culturecan be meaningfully related to resilient behavior. Structural equation modelingindicates that psychological stress has a positive effect on resilient behaviorand a negative effect on safety culture development. Findings are discussed inthe safety management context of the ATM system including air traffic control,engineering, and meteorological services. Finally, conclusions are drawn with aview on providing an initial position for future studies.

Journal

Aviation Psychology and Applied Human FactorsAmerican Psychological Association

Published: Jan 1, 2016

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