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Perceptions of Just Culture Between Pilots and Managers

Perceptions of Just Culture Between Pilots and Managers Airline safety can be improved when errors and incidentsby aircrew are openly reported and justly investigated. Trust and functioning ofthe reporting system are critical for the success of a just safety culture. Inthis study, interviews and surveys were used to investigate the similaritiesand/or differences in perceptions of pilots and managers within several airlinesabout perceived just culture. Results indicate that decisions about culpability,the line between acceptable an unacceptable behavior, and the result ofintroducing more consequences are perceived differently by pilots andmanagers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Aviation Psychology and Applied Human Factors American Psychological Association

Perceptions of Just Culture Between Pilots and Managers

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Publisher
American Psychological Association
Copyright
Copyright © 2021 Hogrefe Publishing
ISSN
2192-0923
eISSN
2192-0931
DOI
10.1027/2192-0923/a000208
Publisher site
See Article on Publisher Site

Abstract

Airline safety can be improved when errors and incidentsby aircrew are openly reported and justly investigated. Trust and functioning ofthe reporting system are critical for the success of a just safety culture. Inthis study, interviews and surveys were used to investigate the similaritiesand/or differences in perceptions of pilots and managers within several airlinesabout perceived just culture. Results indicate that decisions about culpability,the line between acceptable an unacceptable behavior, and the result ofintroducing more consequences are perceived differently by pilots andmanagers.

Journal

Aviation Psychology and Applied Human FactorsAmerican Psychological Association

Published: Aug 11, 2021

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