Airline safety can be improved when errors and incidentsby aircrew are openly reported and justly investigated. Trust and functioning ofthe reporting system are critical for the success of a just safety culture. Inthis study, interviews and surveys were used to investigate the similaritiesand/or differences in perceptions of pilots and managers within several airlinesabout perceived just culture. Results indicate that decisions about culpability,the line between acceptable an unacceptable behavior, and the result ofintroducing more consequences are perceived differently by pilots andmanagers.
Aviation Psychology and Applied Human Factors – American Psychological Association
Published: Aug 11, 2021