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The present research tested the effectiveness of delivering oral andsupplementary pictorial information in a noisy environment such as aviation.Thirty-two participants, half of whom were non-native speakers, were asked tocomplete a cued recall task under four different experimental conditions. Twoexperimental conditions involved the use of active noise cancelling headphones,and two involved the use of information cards. The results of this studyrevealed that providing an information card containing pictures or symbols ofsafety-related information aided little in terms of performance on a cued recalltask. In contrast, employing noise cancelling headphones to improve the signalto noise ratio of the oral information proved effective. This effect was mostnoticeable for non-native speakers.
Aviation Psychology and Applied Human Factors – American Psychological Association
Published: Mar 14, 2014
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