Market competition and global financial uncertainty havebeen the principal drivers that impel aviation companies to proceed to budgetcuts, including decreases in salary and work force levels, in order to ensureviability and sustainability. Under the concepts of Maslow and Herzberg’smotivation theories, the current paper unfolds the influence of employment costfluctuations on an aviation organization’s accidents attributed to humanerror. This study exploited financial and accident data over a period of13 years, and explored whether rates of accidents attributed to humanerrors of flight, maintenance, and ramp crews, correlate with the averageemployment expenditures (N = 13). In addition,the study took into account the relationship between average task load (ratio offlying hours per employee) and accident rates related to human error since taskload, as part of total workload, is a constraint of modern complex systems. Theresults revealed strong correlations among accident rates linked to human errorwith the average employment costs and task load. The use of more specific dataper aviation organizational department and professional group may furthervalidate the results of this study. Organizations that seek to explore theassociation between human error and employment budget and task load mightappropriately adapt the approach proposed.
Aviation Psychology and Applied Human Factors – American Psychological Association
Published: Jan 1, 2015