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THE IMPORTANCE OF HUMAN RESOURCES MANAGEMENT TO THE HEALTH CARE SYSTEM

THE IMPORTANCE OF HUMAN RESOURCES MANAGEMENT TO THE HEALTH CARE SYSTEM This paper discusses the major trends in scholarship about the role of HRM in strategic management, the migration of health workers, human resource professionals’ attempt to deliver high-quality health care to citizens, and the importance of human resources in the health care industry. The purpose of this article is to gain a deeper understanding of the impact of human resources on health sector reform, the importance of HRM in all aspects of healthcare organizations, the positive impact of increased job autonomy on employee outcomes, and the dynamics of employee engagement in healthcare. The literature on the link between HR system perceptions and civility towards patients, specific roles for HRM in building shared values that can service both the care needs of patients and the business needs of health organizations, the complex linkages between employees’ perceptions of human resources systems and hospital performance, and the mechanisms through which HRM can enhance patient satisfaction in health care organizations is relevant to this discussion. JEL Codes: E24, J24, O15 Keywords: HRM; health care system; hospital; employee; patient http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Economics, Management, and Financial Markets Addleton Academic Publishers

THE IMPORTANCE OF HUMAN RESOURCES MANAGEMENT TO THE HEALTH CARE SYSTEM

Economics, Management, and Financial Markets , Volume 8 (4): 6 – Jan 1, 2013

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Publisher
Addleton Academic Publishers
Copyright
© 2009 Addleton Academic Publishers
ISSN
1842-3191
eISSN
1938-212X
Publisher site
See Article on Publisher Site

Abstract

This paper discusses the major trends in scholarship about the role of HRM in strategic management, the migration of health workers, human resource professionals’ attempt to deliver high-quality health care to citizens, and the importance of human resources in the health care industry. The purpose of this article is to gain a deeper understanding of the impact of human resources on health sector reform, the importance of HRM in all aspects of healthcare organizations, the positive impact of increased job autonomy on employee outcomes, and the dynamics of employee engagement in healthcare. The literature on the link between HR system perceptions and civility towards patients, specific roles for HRM in building shared values that can service both the care needs of patients and the business needs of health organizations, the complex linkages between employees’ perceptions of human resources systems and hospital performance, and the mechanisms through which HRM can enhance patient satisfaction in health care organizations is relevant to this discussion. JEL Codes: E24, J24, O15 Keywords: HRM; health care system; hospital; employee; patient

Journal

Economics, Management, and Financial MarketsAddleton Academic Publishers

Published: Jan 1, 2013

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