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The mainstay of the paper is formed by an analysis of citizens’ contentment with e-government services, essential determinants of online service enlargement in public administration, and the preconditions for enforcing citizenoriented e-participation. The findings highlight the importance of examining pivotal features of e-government for sustainable development, the implication of civil society in establishing the social demands of regional communities and individuals, and e-government as a way of furthering citizen involvement in the government instrumentation scheme decision-making processes. JEL codes: Q01; Q56; P46; D11 Keywords: sustainable development; citizen-centric; e-government services
Economics, Management, and Financial Markets – Addleton Academic Publishers
Published: Jan 1, 2015
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