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Total quality management (TQM) is an established research topic that has garnered many researchers' attention from past to present day. Nonetheless, from the review of contradict opinions raised by different scholars, this study is eager to explore if TQM is a fading trend in management and...
In India microfinance industry during the last two decades has witnessed several metamorphoses. Transformation in legal status, maturity and capital structure are prominent among them. As evidences from other economies reveal some relationship of transformation variables with sustainability...
Due to the intensified competition in the financial sector as a result of homogenous products and services, it is becoming increasingly important for service providers to take steps to retain their customers. The paper sought to investigate the factors influencing NBFIs' customer switching...
The rapid growth in social network sites and Web 2.0 applications has changed the ways of communications, knowledge exchange and learning. However, there is a lack of educational research in relation to learning outcomes on utility of Facebook and other similar SNSs in terms of: 1) interactions...
Empirical investigations on the financial structure of most economies have largely focused on the superiority of financial services offered banks or capital markets as well as at what stage of economic development of such economies do these respective services predominate. There is, however, a...
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